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Despite AI tools becoming more prevalent and applicable to a variety of workplaces, workers consistently report uncertainty about where AI applies, what problems it can help solve, and how it fits into real workflows. In other words, there…

Human-Computer Interaction · Computer Science 2026-04-01 Aakanksha Khandwaha , Edith Law

Fairness in AI and ML systems is increasingly linked to the proper treatment and recognition of data workers involved in training dataset development. Yet, those who collect and annotate the data, and thus have the most intimate knowledge…

Human-Computer Interaction · Computer Science 2024-08-22 Annabel Rothschild , Ding Wang , Niveditha Jayakumar Vilvanathan , Lauren Wilcox , Carl DiSalvo , Betsy DiSalvo

Human annotations are vital to supervised learning, yet annotators often disagree on the correct label, especially as annotation tasks increase in complexity. A strategy to improve label quality is to ask multiple annotators to label the…

Machine Learning · Computer Science 2023-12-22 Alexander Braylan , Madalyn Marabella , Omar Alonso , Matthew Lease

As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…

Human-Computer Interaction · Computer Science 2026-03-05 Cedric Faas , Sophie Kerstan , Richard Uth , Markus Langer , Anna Maria Feit

There is growing recognition that many NLP tasks lack a single ground truth, as human judgments reflect diverse perspectives. To capture this variation, models have been developed to predict full annotation distributions rather than…

Computation and Language · Computer Science 2026-02-27 Frances Yung , Daniil Ignatev , Merel Scholman , Vera Demberg , Massimo Poesio

Real dialogues with AI assistants for solving data-centric tasks often follow dynamic, unpredictable paths due to imperfect information provided by the user or in the data, which must be caught and handled. Developing datasets which capture…

Computation and Language · Computer Science 2025-03-19 Christian Poelitz , Nick McKenna

Supervised machine learning assumes that labeled data provide accurate measurements of the concepts models are meant to learn. Yet in practice, human labeling introduces systematic variation arising from ambiguous items, divergent…

Methodology · Statistics 2026-04-10 Robert Chew , Stephanie Eckman , Christoph Kern , Frauke Kreuter

Modern web dashboards and enterprise applications increasingly rely on complex, distributed microservices architectures. While these architectures offer scalability, they introduce significant challenges in debugging and observability. When…

Software Engineering · Computer Science 2026-02-18 Devendra Tata , Mona Rajhans

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…

Artificial Intelligence · Computer Science 2021-06-04 Garrick Cabour , Andrés Morales , Élise Ledoux , Samuel Bassetto

The illusion of consensus occurs when people believe there is consensus across multiple sources, but the sources are the same and thus there is no "true" consensus. We explore this phenomenon in the context of an AI-based intelligent agent…

Human-Computer Interaction · Computer Science 2023-04-25 Takane Ueno , Yeongdae Kim , Hiroki Oura , Katie Seaborn

We propose a novel method to conceptually decompose an existing annotation into separate levels, allowing the analysis of inter-annotators disagreement in each level separately. We suggest two distinct strategies in order to actualize this…

Computation and Language · Computer Science 2025-06-11 Effi Levi , Shaul R. Shenhav

During complex knowledge work, people engage in iterative sensemaking: interpreting information, connecting ideas, and refining their understanding. Yet in current human-AI collaboration, these cognitive processes are difficult to share and…

Human-Computer Interaction · Computer Science 2026-04-14 Yoonsu Kim , Chanbin Park , Kihoon Son , Saelyne Yang , Juho Kim

Understanding the sources of variability in annotations is crucial for developing fair NLP systems, especially for tasks like sexism detection where demographic bias is a concern. This study investigates the extent to which annotator…

Computation and Language · Computer Science 2025-07-29 Hadi Mohammadi , Tina Shahedi , Pablo Mosteiro , Massimo Poesio , Ayoub Bagheri , Anastasia Giachanou

Labeling images for visual segmentation is a time-consuming task which can be costly, particularly in application domains where labels have to be provided by specialized expert annotators, such as civil engineering. In this paper, we…

Computer Vision and Pattern Recognition · Computer Science 2022-09-23 Klara Janouskova , Mattia Rigotti , Ioana Giurgiu , Cristiano Malossi

Automated grading systems can efficiently score short-answer responses, yet they often fail to indicate when a grading decision is uncertain or potentially contentious. We introduce semantic entropy, a measure of variability across multiple…

Artificial Intelligence · Computer Science 2025-08-07 Karrtik Iyer , Manikandan Ravikiran , Prasanna Pendse , Shayan Mohanty

The AI Incident Database was inspired by aviation safety databases, which enable collective learning from failures to prevent future incidents. The database documents hundreds of AI failures, collected from the news and media. However,…

Computers and Society · Computer Science 2025-05-08 Isabel Richards , Claire Benn , Miri Zilka

We present a comprehensive survey on the use of annotations in information visualizations, highlighting their crucial role in improving audience understanding and engagement with visual data. Our investigation encompasses empirical studies…

Human-Computer Interaction · Computer Science 2026-04-10 Md Dilshadur Rahman , Bhavana Doppalapudi , Ghulam Jilani Quadri , Paul Rosen

In high-stakes disaster scenarios, timely and informed decision-making is critical yet often challenged by uncertainty, dynamic environments, and limited resources. This paper presents a systematic review of Human-AI collaboration patterns…

Artificial Intelligence · Computer Science 2025-09-16 Emmanuel Adjei Domfeh , Christopher L. Dancy

Many annotation tasks in natural language processing are highly subjective in that there can be different valid and justified perspectives on what is a proper label for a given example. This also applies to the judgment of argument quality,…

Computation and Language · Computer Science 2025-03-03 Philipp Heinisch , Matthias Orlikowski , Julia Romberg , Philipp Cimiano
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