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In an October 2023 executive order (EO), President Biden issued a detailed but largely aspirational road map for the safe and responsible development and use of artificial intelligence (AI). The challenge for the January 24-25, 2024…

Computers and Society · Computer Science 2024-06-18 Susan Landau , James X. Dempsey , Ece Kamar , Steven M. Bellovin , Robert Pool

A paper presented at the Workshop on Contestability in Algorithmic Systems at CSCW 2019. Challenging algorithmic decisions is important to decision subjects, yet numerous factors can limit a person's ability to contest such decisions. We…

Human-Computer Interaction · Computer Science 2021-02-10 Henrietta Lyons , Eduardo Velloso , Tim Miller

As the use of algorithmic systems in high-stakes decision-making increases, the ability to contest algorithmic decisions is being recognised as an important safeguard for individuals. Yet, there is little guidance on what…

Computers and Society · Computer Science 2021-03-03 Henrietta Lyons , Eduardo Velloso , Tim Miller

The right to contest a decision with consequences on individuals or the society is a well-established democratic right. Despite this right also being explicitly included in GDPR in reference to automated decision-making, its study seems to…

Artificial Intelligence · Computer Science 2020-09-18 Andrea Aler Tubella , Andreas Theodorou , Virginia Dignum , Loizos Michael

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

AI has become pervasive in recent years, but state-of-the-art approaches predominantly neglect the need for AI systems to be contestable. Instead, contestability is advocated by AI guidelines (e.g. by the OECD) and regulation of automated…

Accountable use of AI systems in high-stakes settings relies on making systems contestable. In this paper we study efforts to contest AI systems in practice by studying how public defenders scrutinize AI in court. We present findings from…

Computers and Society · Computer Science 2024-03-21 Angela Jin , Niloufar Salehi

Human-AI decision making is becoming increasingly ubiquitous, and explanations have been proposed to facilitate better Human-AI interactions. Recent research has investigated the positive impact of explanations on decision subjects'…

Human-Computer Interaction · Computer Science 2023-05-02 Mireia Yurrita , Agathe Balayn , Ujwal Gadiraju

Due to the opacity of machine learning technology, there is a need for explainability and fairness in the decision support systems used in public or private organizations. Although the criteria for appropriate explanations and fair…

Computers and Society · Computer Science 2023-08-03 Yuri Nakao , Takuya Yokota

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the…

Human-Computer Interaction · Computer Science 2023-02-10 Kars Alfrink , Ianus Keller , Neelke Doorn , Gerd Kortuem

Calls for heightened consideration of fairness and accountability in algorithmically-informed public decisions---like taxation, justice, and child protection---are now commonplace. How might designers support such human values? We…

Computers and Society · Computer Science 2018-05-01 Michael Veale , Max Van Kleek , Reuben Binns

As AI regulations around the world intensify their focus on system safety, contestability has become a mandatory, yet ill-defined, safeguard. In XAI, "contestability" remains an empty promise: no formal definition exists, no algorithm…

Computers and Society · Computer Science 2025-06-03 Catarina Moreira , Anna Palatkina , Dacia Braca , Dylan M. Walsh , Peter J. Leihn , Fang Chen , Nina C. Hubig

Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust,…

Artificial Intelligence · Computer Science 2026-03-24 Truong Thanh Hung Nguyen , Hélène Fournier , Piper Jackson , Makoto Itoh , Shannon Freeman , Rene Richard , Hung Cao

Automated decision systems are increasingly used for consequential decision making -- for a variety of reasons. These systems often rely on sophisticated yet opaque models, which do not (or hardly) allow for understanding how or why a given…

Artificial Intelligence · Computer Science 2021-03-09 Jakob Schoeffer , Yvette Machowski , Niklas Kuehl

Explainability and its emerging counterpart contestability have become important normative and design principles for trustworthy AI as they enable users and subjects to understand and challenge AI decisions. However, realizing these…

Computers and Society · Computer Science 2025-08-15 Timothée Schmude , Mireia Yurrita , Kars Alfrink , Thomas Le Goff , Sebastian Tschiatschek , Tiphaine Viard

Machine learning systems increasingly make life-changing decisions about individuals, such as loan approvals, hiring, and cheating detection, raising a pressing question: how can individuals respond to negative decisions made by these…

Machine Learning · Statistics 2026-05-18 Timo Freiesleben , Kristof Meding , Gunnar König

Current fairness metrics and mitigation techniques provide tools for practitioners to asses how non-discriminatory Automatic Decision Making (ADM) systems are. What if I, as an individual facing a decision taken by an ADM system, would like…

Computers and Society · Computer Science 2025-04-04 Juliett Suárez Ferreira , Marija Slavkovik , Jorge Casillas

As artificial intelligence plays an increasingly substantial role in decisions affecting humans and society, the accountability of automated decision systems has been receiving increasing attention from researchers and practitioners.…

Machine Learning · Computer Science 2023-07-04 Furkan Gursoy , Ioannis A. Kakadiaris

As Artificial Intelligence (AI) increasingly influences decisions in critical societal sectors, understanding and establishing causality becomes essential for evaluating the fairness of automated systems. This article explores the…

Machine Learning · Computer Science 2025-03-20 Ruta Binkyte , Ljupcho Grozdanovski , Sami Zhioua

Computer-aided decision making--where a human decision-maker is aided by a computational classifier in making a decision--is becoming increasingly prevalent. For instance, judges in at least nine states make use of algorithmic tools meant…

Machine Learning · Computer Science 2018-02-02 Andrew Morgan , Rafael Pass
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