English
Related papers

Related papers: ASEM: Enhancing Empathy in Chatbot through Attenti…

200 papers

Current approaches to empathetic response generation typically encode the entire dialogue history directly and put the output into a decoder to generate friendly feedback. These methods focus on modelling contextual information but neglect…

Computation and Language · Computer Science 2023-11-28 Guoqing Lv , Jiang Li , Xiaoping Wang , Zhigang Zeng

In this paper, we propose Evebot, an innovative, sequence to sequence (Seq2seq) based, fully generative conversational system for the diagnosis of negative emotions and prevention of depression through positively suggestive responses. The…

Artificial Intelligence · Computer Science 2019-10-16 Junjie Yin , Zixun Chen , Kelai Zhou , Chongyuan Yu

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

Computation and Language · Computer Science 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

Emotion recognition has the potential to play a pivotal role in enhancing human-computer interaction by enabling systems to accurately interpret and respond to human affect. Yet, capturing emotions in face-to-face contexts remains…

Affective computing is a field of study that focuses on developing systems and technologies that can understand, interpret, and respond to human emotions. Speech Emotion Recognition (SER), in particular, has got a lot of attention from…

Computation and Language · Computer Science 2023-12-20 Varun Sharma

Empathetic response generation endeavors to empower dialogue systems to perceive speakers' emotions and generate empathetic responses accordingly. Psychological research demonstrates that emotion, as an essential factor in empathy,…

Computation and Language · Computer Science 2024-03-26 Wang Yufeng , Chen Chao , Yang Zhou , Wang Shuhui , Liao Xiangwen

The emotion detection technology to enhance human decision-making is an important research issue for real-world applications, but real-life emotion datasets are relatively rare and small. The experiments conducted in this paper use the…

Computation and Language · Computer Science 2023-06-13 Théo Deschamps-Berger , Lori Lamel , Laurence Devillers

Empathetic speech dialogue requires not only understanding linguistic content but also perceiving rich paralinguistic information such as prosody, tone, and emotional intensity for affective understandings. Existing speech-to-speech large…

Audio and Speech Processing · Electrical Eng. & Systems 2026-01-26 Zhuoyue Gao , Xiaohui Wang , Xiaocui Yang , Wen Zhang , Daling Wang , Shi Feng , Yifei Zhang

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i)…

Computation and Language · Computer Science 2021-09-22 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…

Computation and Language · Computer Science 2024-08-01 Yuxuan Hu , Minghuan Tan , Chenwei Zhang , Zixuan Li , Xiaodan Liang , Min Yang , Chengming Li , Xiping Hu

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Affective computing is an important branch of artificial intelligence, and with the rapid development of brain computer interface technology, emotion recognition based on EEG signals has received broad attention. It is still a great…

Signal Processing · Electrical Eng. & Systems 2022-12-26 Yongling Xu , Yang Du , Jing Zou , Tianying Zhou , Lushan Xiao , Li Liu , Pengcheng

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

Human-Computer Interaction · Computer Science 2024-06-25 Rahul Islam , Sang Won Bae