Related papers: Communication as a driver of change
At first glance, quantum mechanics and behavioural science seem worlds apart -- one rooted in equations and particles, the other in thoughts and choices. Yet, emerging research reveals a profound and unexpected bridge between them. This…
As early indicated by Charles Darwin, languages behave and change very much like living species. They display high diversity, differentiate in space and time, emerge and disappear. A large body of literature has explored the role of…
Pervasive personal communication technologies offer the potential for important social benefits for individual users, but also the potential for significant social difficulties and costs. In research on face-to-face social interaction,…
Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…
We analyse the flow of information in multiplex networks by means of the communicability function. First, we generalize this measure from its definition from simple graphs to multiplex networks. Then, we study its relevance for the analysis…
Contagion, a concept from epidemiology, has long been used to characterize social influence on people's behavior and affective (emotional) states. While it has revealed many useful insights, it is not clear whether the contagion metaphor is…
We use language to communicate our thoughts. But is language merely the expression of thoughts, which are themselves produced by other, nonlinguistic parts of our minds? Or does language play a more transformative role in human cognition,…
A major obstacle in analyzing the evolution of information exchange and processing is our insufficient understanding of the underlying signaling and decision-making biological mechanisms. For instance, it is unclear why are humans unique in…
Research has shown that human-agent relationships form in similar ways to human-human relationships. Since children do not have the same critical analysis skills as adults (and may over-trust technology, for example), this…
Understanding employee behavior in a workplace is critical for enhancing overall organizational performance. Despite numerous efforts to improve work environments, many organizations still need help with challenges primarily rooted in…
The aim of behaviour change is to help people to change aspects of their behaviour for the better (e.g., to decrease calorie intake, to drink in moderation, to take more exercise, to complete a course of antibiotics once started, etc.). In…
Communication is highly overloaded. Despite this, even young children are good at leveraging context to understand ambiguous signals. We propose a computational account of overloaded signaling from a shared agency perspective which we call…
Natural language, although complex in structure, contains considerable detail. All instances of language serve the purpose of making sense of experience and the intent of actors. Language conveys actor's personal reference to goals,…
AI is displacing tasks, mediating high-stakes decisions, and flooding communication with synthetic content, unsettling work, identity, and social trust. We argue that the decisive human countermeasure is resilience. We define resilience…
This Chapter examines the dynamics of conflict and collaboration in human-machine systems, with a particular focus on large-scale, internet-based collaborative platforms. While these platforms represent successful examples of collective…
Significant challenges exist globally regarding literacy teaching and learning. To address these challenges, key features of how the brain works should be taken into account. First, perception is an active process based in detection of…
Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…
People in conversation entrain their linguistic behaviours through spontaneous alignment mechanisms [7] - both in face-to-face and computer-mediated communication (CMC) [8]. In CMC, one of the mechanisms through which linguistic entrainment…
Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…
This paper proposes a simple model to capture the complexity of multi-layer systems where their constituent layers affect, are affected by, each other. The physical layer is a circuit composed by a power source and resistors in parallel.…