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Road construction projects maintain transportation infrastructures. These projects range from the short-term (e.g., resurfacing or fixing potholes) to the long-term (e.g., adding a shoulder or building a bridge). Deciding what the next…
This paper reviews the literature on response strategies for restoring infrastructure networks in the aftermath of a disaster. Our motivation for this review is twofold. First, the frequency and magnitude of natural and man-made disasters…
Social media data has been increasingly used to facilitate situational awareness during events and emergencies such as natural disasters. While researchers have investigated several methods to summarize, visualize or mine the data for…
The profusion of user generated content caused by the rise of social media platforms has enabled a surge in research relating to fields such as information retrieval, recommender systems, data mining and machine learning. However, the lack…
We present longitudinal analysis of the evolution of inter-organizational disaster coordination networks during natural disasters. We suggest that social networks are a useful paradigm for exploring this complex phenomenon from both…
Social media plays a major role during and after major natural disasters (e.g., hurricanes, large-scale fires, etc.), as people ``on the ground'' post useful information on what is actually happening. Given the large amounts of posts, a…
Natural hazards are becoming increasingly expensive as climate change and development are exposing communities to greater risks. Preparation and recovery are critical for climate change resilience, and social media are being used more and…
Crisis situations are characterised by their sudden occurrence and an unclear information situation. In that context, social media platforms have become a highly utilised resource for collective information gathering to fill these gaps.…
Social networks are widely used for information consumption and dissemination, especially during time-critical events such as natural disasters. Despite its significantly large volume, social media content is often too noisy for direct use…
Attribution of natural disasters/collective misfortune is a widely-studied political science problem. However, such studies are typically survey-centric or rely on a handful of experts to weigh in on the matter. In this paper, we explore…
Social media platforms promise to enable rich and vibrant conversations online; however, their potential is often hindered by antisocial behaviors. In this paper, we study the relationship between structure and toxicity in conversations on…
Disaster events often unfold rapidly, necessitating a swift and effective response. Developing action plans, resource allocation, and resolution of help requests in disaster scenarios is time-consuming and complex since disaster-relevant…
As social media adoption grows globally, online problematic behaviors increasingly escalate into large-scale crises, requiring an evolving set of mitigation strategies. While HCI research often analyzes problematic behaviors with pieces of…
Social media platforms have been extensively used during natural disasters. However, most prior work has lacked focus on studying their usage during disasters in the Global South, where Internet access and social media utilization differs…
Risk communication in times of disasters is complex, involving rapid and diverse communication in social networks (i.e., public and/or private agencies; local residents) as well as limited mobilization capacity and operational constraints…
This paper presents the results of a research study related to software system failures, with the goal of understanding how we might better evolve, maintain and support software systems in production. We have qualitatively analyzed thirty…
Bug bounties have become increasingly popular in recent years. This paper discusses bug bounties by framing these theoretically against so-called platform economy. Empirically the interest is on the disclosure of web vulnerabilities through…
Modern societies can be understood as the intersection of four interdependent systems: (1) the natural environment of geography, climate and weather; (2) the built environment of cities, engineered systems, and physical infrastructure; (3)…
Posting help-seeking requests on social media has been broadly adopted by victims during natural disasters to look for urgent rescue and supplies. The help-seeking requests need to get sufficient public attention and be promptly routed to…
Tweet hashtags have the potential to improve the search for information during disaster events. However, there is a large number of disaster-related tweets that do not have any user-provided hashtags. Moreover, only a small number of tweets…