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Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

Artificial Intelligence · Computer Science 2022-09-22 Q. Vera Liao , Yunfeng Zhang , Ronny Luss , Finale Doshi-Velez , Amit Dhurandhar

In human-centric settings like education or healthcare, model accuracy and model explainability are key factors for user adoption. Towards these two goals, intrinsically interpretable deep learning models have gained popularity, focusing on…

Machine Learning · Computer Science 2025-05-29 Vinitra Swamy , Syrielle Montariol , Julian Blackwell , Jibril Frej , Martin Jaggi , Tanja Käser

Robots in real-world environments continuously engage with multiple users and encounter changes that lead to unexpected conflicts in fulfilling user requests. Recent technical advancements (e.g., large-language models (LLMs), program…

Robotics · Computer Science 2024-05-28 Christine P Lee , Pragathi Praveena , Bilge Mutlu

Explainable recommender systems (RS) have traditionally followed a one-size-fits-all approach, delivering the same explanation level of detail to each user, without considering their individual needs and goals. Further, explanations in RS…

Information Retrieval · Computer Science 2023-10-19 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Rawaa Alatrash , Clara Siepmann , Tannaz Vahidi

In the realm of interactive machine-learning systems, the provision of explanations serves as a vital aid in the processes of debugging and enhancing prediction models. However, the extent to which various global model-centric and…

Machine Learning · Computer Science 2024-02-05 Aditya Bhattacharya , Simone Stumpf , Lucija Gosak , Gregor Stiglic , Katrien Verbert

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

This work presents a novel architecture for context-aware interactions within smart environments, leveraging Large Language Models (LLMs) to enhance user experiences. Our system integrates user location data obtained through UWB tags and…

Computation and Language · Computer Science 2025-02-21 Aurora Polo-Rodríguez , Laura Fiorini , Erika Rovini , Filippo Cavallo , Javier Medina-Quero

When interacting in unstructured human environments, occasional robot failures are inevitable. When such failures occur, everyday people, rather than trained technicians, will be the first to respond. Existing natural language explanations…

Robotics · Computer Science 2021-08-10 Devleena Das , Sonia Chernova

The adoption of intelligent systems creates opportunities as well as challenges for medical work. On the positive side, intelligent systems have the potential to compute complex data from patients and generate automated diagnosis…

Human-Computer Interaction · Computer Science 2019-02-19 Yao Xie , Ge Gao , Xiang 'Anthony' Chen

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

In the last years many accurate decision support systems have been constructed as black boxes, that is as systems that hide their internal logic to the user. This lack of explanation constitutes both a practical and an ethical issue. The…

Computers and Society · Computer Science 2018-06-22 Riccardo Guidotti , Anna Monreale , Salvatore Ruggieri , Franco Turini , Dino Pedreschi , Fosca Giannotti

Recently, there has been a surge of explainable AI (XAI) methods driven by the need for understanding machine learning model behaviors in high-stakes scenarios. However, properly evaluating the effectiveness of the XAI methods inevitably…

Human-Computer Interaction · Computer Science 2024-03-12 Jiaqi Ma , Vivian Lai , Yiming Zhang , Chacha Chen , Paul Hamilton , Davor Ljubenkov , Himabindu Lakkaraju , Chenhao Tan

Explanations in interactive machine-learning systems facilitate debugging and improving prediction models. However, the effectiveness of various global model-centric and data-centric explanations in aiding domain experts to detect and…

Artificial Intelligence · Computer Science 2024-02-02 Aditya Bhattacharya , Simone Stumpf , Lucija Gosak , Gregor Stiglic , Katrien Verbert

Building explainable systems is a critical problem in the field of Natural Language Processing (NLP), since most machine learning models provide no explanations for the predictions. Existing approaches for explainable machine learning…

Computation and Language · Computer Science 2019-06-12 Hui Liu , Qingyu Yin , William Yang Wang

In sensitive contexts, providers of machine learning algorithms are increasingly required to give explanations for their algorithms' decisions. However, explanation receivers might not trust the provider, who potentially could output…

Machine Learning · Computer Science 2024-07-19 Robi Bhattacharjee , Ulrike von Luxburg

This is an integrative review that address the question, "What makes for a good explanation?" with reference to AI systems. Pertinent literatures are vast. Thus, this review is necessarily selective. That said, most of the key concepts and…

Artificial Intelligence · Computer Science 2019-02-07 Shane T. Mueller , Robert R. Hoffman , William Clancey , Abigail Emrey , Gary Klein

People have the ability to make sensible assumptions about other people's emotional states by being sympathetic, and because of our common sense of knowledge and the ability to think visually. Over the years, much research has been done on…

Human-Computer Interaction · Computer Science 2021-06-30 Stuti Sehgal , Harsh Sharma , Akshat Anand

Algorithms play a crucial role in many technological systems that control or affect various aspects of our lives. As a result, providing explanations for their decisions to address the needs of users and organisations is increasingly…

Software Engineering · Computer Science 2023-05-29 Trung Dong Huynh , Niko Tsakalakis , Ayah Helal , Sophie Stalla-Bourdillon , Luc Moreau

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

This report first takes stock of XAI-related requirements appearing in various EU directives, regulations, guidelines, and CJEU case law. This analysis of existing requirements will permit us to have a clearer vision of the purposes, the…

Human-Computer Interaction · Computer Science 2023-08-28 Winston Maxwell , Bruno Dumas