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In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Large language models (LLMs) enable increasingly capable tutoring-style conversational agents, yet effective tutoring requires sensitivity to learners' affective and cognitive states beyond text alone. Facial expressions provide immediate…

Human-Computer Interaction · Computer Science 2026-04-20 Shuangquan Feng , Laura Fleig , Ruisen Tu , Philip Chi , Edmund Bu , Melinda Ozel , Junhua Ma , Teng Fei , Virginia R. de Sa

Empathetic dialogue is crucial for natural human-computer interaction, allowing the dialogue system to respond in a more personalized and emotionally aware manner, improving user satisfaction and engagement. The emergence of large language…

Computation and Language · Computer Science 2025-01-22 Jingran Xie , Shun Lei , Yue Yu , Yang Xiang , Hui Wang , Xixin Wu , Zhiyong Wu

Memory systems address the challenge of context loss in Large Language Model during prolonged interactions. However, compared to human cognition, the efficacy of these systems in processing emotion-related information remains inconclusive.…

Computation and Language · Computer Science 2026-03-02 Peng Liu , Zhen Tao , Jihao Zhao , Ding Chen , Yansong Zhang , Cuiping Li , Zhiyu Li , Hong Chen

This paper explores enhancing empathy in Large Language Models (LLMs) by integrating them with physiological data. We propose a physiological computing approach that includes developing deep learning models that use physiological data for…

Signal Processing · Electrical Eng. & Systems 2024-04-25 Poorvesh Dongre , Majid Behravan , Kunal Gupta , Mark Billinghurst , Denis Gračanin

Current Multimodal Sentiment Analysis (MSA) and Emotion Recognition in Conversations (ERC) methods based on pre-trained language models exhibit two primary limitations: 1) Once trained for MSA and ERC tasks, these pre-trained language…

Computation and Language · Computer Science 2025-02-19 Yang Yang , Xunde Dong , Yupeng Qiang

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

Computation and Language · Computer Science 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Large Language Models (LLMs) have shown remarkable performance in various emotion recognition tasks, thereby piquing the research community's curiosity for exploring their potential in emotional intelligence. However, several issues in the…

Computation and Language · Computer Science 2024-08-08 Zaijing Li , Gongwei Chen , Rui Shao , Yuquan Xie , Dongmei Jiang , Liqiang Nie

Large Vision-Language Models (LVLMs) represent a significant leap towards empathetic agents, demonstrating remarkable capabilities in emotion understanding. However, the internal mechanisms governing how LVLMs translate abstract visual…

Computer Vision and Pattern Recognition · Computer Science 2026-05-22 Chengsheng Zhang , Chenghao Sun , Zhining Xie , Xinmei Tian

LLMs are increasingly being integrated into clinical workflows, yet they often lack clinical empathy, an essential aspect of effective doctor-patient communication. Existing NLP frameworks focus on reactively labeling empathy in doctors'…

Computation and Language · Computer Science 2026-01-15 Shan Randhawa , Agha Ali Raza , Kentaro Toyama , Julie Hui , Mustafa Naseem

Emotion recognition in conversations (ERC) focuses on identifying emotion shifts within interactions, representing a significant step toward advancing machine intelligence. However, ERC data remains scarce, and existing datasets face…

Artificial Intelligence · Computer Science 2025-08-08 Burak Can Kaplan , Hugo Cesar De Castro Carneiro , Stefan Wermter

The emergence of multimodal large language models (MLLMs) advances multimodal emotion recognition (MER) to the next level, from naive discriminative tasks to complex emotion understanding with advanced video understanding abilities and…

Human-Computer Interaction · Computer Science 2025-05-08 Zheng Lian , Haoyu Chen , Lan Chen , Haiyang Sun , Licai Sun , Yong Ren , Zebang Cheng , Bin Liu , Rui Liu , Xiaojiang Peng , Jiangyan Yi , Jianhua Tao

Emotion recognition in speech is a challenging multimodal task that requires understanding both verbal content and vocal nuances. This paper introduces a novel approach to emotion detection using Large Language Models (LLMs), which have…

Computation and Language · Computer Science 2024-12-24 Zehui Wu , Ziwei Gong , Lin Ai , Pengyuan Shi , Kaan Donbekci , Julia Hirschberg

The use of large language models (LLMs) for Mental Health Question Answering (MHQA) offers a promising way to alleviate shortages in mental health resources. However, prior work has mainly relied on Cognitive Behavioral Therapy (CBT) and…

Computation and Language · Computer Science 2026-03-10 Lanqing Du , Yunong Li , YuJie Long , Shihong Chen

Affect recognition, encompassing emotions, moods, and feelings, plays a pivotal role in human communication. In the realm of conversational artificial intelligence, the ability to discern and respond to human affective cues is a critical…

Computation and Language · Computer Science 2024-08-06 Shutong Feng , Guangzhi Sun , Nurul Lubis , Wen Wu , Chao Zhang , Milica Gašić

Most existing emotion analysis emphasizes which emotion arises (e.g., happy, sad, angry) but neglects the deeper why. We propose Emotion Interpretation (EI), focusing on causal factors-whether explicit (e.g., observable objects,…

Artificial Intelligence · Computer Science 2025-04-18 Yuxiang Lin , Jingdong Sun , Zhi-Qi Cheng , Jue Wang , Haomin Liang , Zebang Cheng , Yifei Dong , Jun-Yan He , Xiaojiang Peng , Xian-Sheng Hua

This paper explores the advancements in making large language models (LLMs) more human-like. We focus on techniques that enhance natural language understanding, conversational coherence, and emotional intelligence in AI systems. The study…

Computation and Language · Computer Science 2026-02-03 Ethem Yağız Çalık , Talha Rüzgar Akkuş

As artificial intelligence (AI) systems become increasingly embedded in our daily life, the ability to recognize and adapt to human emotions is essential for effective human-computer interaction. Facial expression recognition (FER) provides…

Computer Vision and Pattern Recognition · Computer Science 2025-12-16 Thibault Geoffroy , Myriam Maumy , Lionel Prevost

Understanding the emotions in a dialogue usually requires external knowledge to accurately understand the contents. As the LLMs become more and more powerful, we do not want to settle on the limited ability of the pre-trained language…

Computation and Language · Computer Science 2025-10-03 Han Zhang , Yu Lu , Liyun Zhang , Dian Ding , Dinghua Zhao , Yi-Chao Chen , Ye Wu , Guangtao Xue
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