Related papers: The Value of Context: Human versus Black Box Evalu…
In this paper, we argue that the prevailing approach to training and evaluating machine learning models often fails to consider their real-world application within organizational or societal contexts, where they are intended to create…
In a wide array of areas, algorithms are matching and surpassing the performance of human experts, leading to consideration of the roles of human judgment and algorithmic prediction in these domains. The discussion around these…
The large size and complex decision mechanisms of state-of-the-art text classifiers make it difficult for humans to understand their predictions, leading to a potential lack of trust by the users. These issues have led to the adoption of…
We introduce a novel framework for incorporating human expertise into algorithmic predictions. Our approach leverages human judgment to distinguish inputs which are algorithmically indistinguishable, or "look the same" to predictive…
Contextual bandits are widely used in industrial personalization systems. These online learning frameworks learn a treatment assignment policy in the presence of treatment effects that vary with the observed contextual features of the…
The evaluation of interactive machine learning systems remains a difficult task. These systems learn from and adapt to the human, but at the same time, the human receives feedback and adapts to the system. Getting a clear understanding of…
Large language models are increasingly used in decision-making tasks that require them to process information from a variety of sources, including both human experts and other algorithmic agents. How do LLMs weigh the information provided…
Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…
Algorithms learned from data are increasingly used for deciding many aspects in our life: from movies we see, to prices we pay, or medicine we get. Yet there is growing evidence that decision making by inappropriately trained algorithms may…
Automatic evaluation metrics capable of replacing human judgments are critical to allowing fast development of new methods. Thus, numerous research efforts have focused on crafting such metrics. In this work, we take a step back and analyze…
Recent advancements in machine learning have spurred growing interests in automated interpreting quality assessment. Nevertheless, existing research suffers from insufficient examination of language use quality, unsatisfactory modeling…
This study examines the understudied role of algorithmic evaluation of human judgment in hybrid decision-making systems, a critical gap in management research. While extant literature focuses on human reluctance to follow algorithmic…
The representation of the personal context is complex and essential to improve the help machines can give to humans for making sense of the world, and the help humans can give to machines to improve their efficiency. We aim to design a…
This paper examines how estimates of AI use in scientific writing can be biased when evaluation methods ignore contextual differences across countries and fields. Using large-scale data on journal publications from Dimensions, we construct…
Pre-trained language models consider the context of neighboring words and documents but lack any author context of the human generating the text. However, language depends on the author's states, traits, social, situational, and…
A key value proposition of machine learning is generalizability: the same methods and model architecture should be able to work across different domains and different contexts. While powerful, this generalization can sometimes go too far,…
Recent research suggests that neural machine translation achieves parity with professional human translation on the WMT Chinese--English news translation task. We empirically test this claim with alternative evaluation protocols,…
A key challenge in reward learning from human input is that desired agent behavior often changes based on context. For example, a robot must adapt to avoid a stove once it becomes hot. We observe that while high-level preferences (e.g.,…
With many organizations struggling to gain value from AI deployments, pressure to evaluate AI in an informed manner has intensified. Status quo AI evaluation approaches often mask the operational realities that ultimately determine…
How can we build AI systems that can learn any set of individual human values both quickly and safely, avoiding causing harm or violating societal standards for acceptable behavior during the learning process? We explore the effects of…