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Related papers: TOAD: Task-Oriented Automatic Dialogs with Diverse…

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Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…

Computation and Language · Computer Science 2021-12-24 Xin Tian , Xinxian Huang , Dongfeng He , Yingzhan Lin , Siqi Bao , Huang He , Liankai Huang , Qiang Ju , Xiyuan Zhang , Jian Xie , Shuqi Sun , Fan Wang , Hua Wu , Haifeng Wang

Task-oriented dialogue (TOD) systems have been widely used by mobile phone intelligent assistants to accomplish tasks such as calendar scheduling or hotel reservation. Current TOD systems usually focus on multi-turn text/speech interaction,…

Computation and Language · Computer Science 2024-03-04 Liangtai Sun , Xingyu Chen , Lu Chen , Tianle Dai , Zichen Zhu , Kai Yu

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

Computation and Language · Computer Science 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

This paper explores SynTOD, a new synthetic data generation approach for developing end-to-end Task-Oriented Dialogue (TOD) Systems capable of handling complex tasks such as intent classification, slot filling, conversational…

Computation and Language · Computer Science 2024-04-24 Chris Samarinas , Pracha Promthaw , Atharva Nijasure , Hansi Zeng , Julian Killingback , Hamed Zamani

Task-Oriented Dialogue (TOD) systems have become crucial components in interactive artificial intelligence applications. While recent advances have capitalized on pre-trained language models (PLMs), they exhibit limitations regarding…

Computation and Language · Computer Science 2023-12-11 Sungryull Sohn , Yiwei Lyu , Anthony Liu , Lajanugen Logeswaran , Dong-Ki Kim , Dongsub Shim , Honglak Lee

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

Computation and Language · Computer Science 2025-07-03 Shutong Feng , Hsien-chin Lin , Nurul Lubis , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Renato Vukovic , Milica Gašić

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Task-Oriented Dialogue (TOD) systems are designed to fulfill user requests through natural language interactions, yet existing systems often produce generic, monotonic responses that lack individuality and fail to adapt to users' personal…

Computation and Language · Computer Science 2025-04-25 Jihyun Lee , Yejin Jeon , Seungyeon Seo , Gary Geunbae Lee

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Task-oriented dialogue (TOD) systems are mainly based on the slot-filling-based TOD (SF-TOD) framework, in which dialogues are broken down into smaller, controllable units (i.e., slots) to fulfill a specific task. A series of approaches…

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

Computation and Language · Computer Science 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal
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