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While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…
Societal-scale deployment of autonomous vehicles requires them to coexist with human drivers, necessitating mutual understanding and coordination among these entities. However, purely real-world or simulation-based experiments cannot be…
This paper proposes a multidimensional framework for Metaverse Identity, addressing its definition, guiding principles, and critical challenges. Metaverse Identity is conceptualized as a users digital self, encompassing personal attributes,…
As testified by new regulations like the European AI act, the worries about the societal impact of (autonomous) software technologies are becoming of public concern. Social and human values, besides the traditional software behaviour and…
Participatory Budgeting (PB) has evolved into a key democratic instrument for resource allocation in cities. Enabled by digital platforms, cities now have the opportunity to let citizens directly propose and vote on urban projects, using…
The way we engage with digital spaces and the digital world has undergone rapid changes in recent years, largely due to the emergence of the Metaverse. As technology continues to advance, the demand for sophisticated and immersive…
With the push for contact- and proximity-tracing solutions as a means to manage the spread of the pandemic, there is a distrust between the citizens and authorities that are deploying these solutions. The efficacy of the solutions relies on…
Artificial intelligence (AI) is now ubiquitous in our lives, and we regularly experience its decisions. Yet, the general public has very little knowledge about how it works, its use of data, its lack of objectivity, and its fallibility. In…
This paper discusses a 5-year PhD project, focused upon the implementation of social robots for general child and family care settings in the Netherlands. The project is a collaboration with general Dutch family care organisations as well…
The rapid growth of metaverse technologies, including virtual worlds, augmented reality, and lifelogging, has accelerated their adoption across diverse domains. This rise exposes users to significant new security and privacy challenges due…
In the age of big data, companies and governments are increasingly using algorithms to inform hiring decisions, employee management, policing, credit scoring, insurance pricing, and many more aspects of our lives. AI systems can help us…
As fusion energy technologies approach demonstration and commercial deployment, understanding public perspectives on future fusion facilities will be critical for achieving social license, especially because fusion energy facilities, unlike…
Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…
Incorporating artificial intelligence (AI) technology, particularly large language models (LLMs), is becoming increasingly vital for developing immersive and interactive metaverse experiences. GPT, a representative LLM developed by OpenAI,…
This forward-looking paper uses speculative design fiction to explore future museum scenarios where citizen curators design and share immersive virtual reality museums populated with tangible heritage artefacts, intangible virtual elements…
Artificial intelligence's integration into daily life has brought with it a reckoning on the role such technology plays in society and the varied stakeholders who should shape its governance. This is particularly relevant for the governance…
Metaverse, a burgeoning technological trend that combines virtual and augmented reality, provides users with a fully digital environment where they can assume a virtual identity through a digital avatar and interact with others as they were…
In the Metaverse, the physical space and the virtual space co-exist, and interact simultaneously. While the physical space is virtually enhanced with information, the virtual space is continuously refreshed with real-time, real-world…
Technologies are increasingly enrolled in projects to involve civilians in the work of policy-making, often under the label of 'civic technology'. But conventional forms of participation through transactions such as voting provide limited…
As a digital environment of interconnected virtual ecosystems driven by measured and synthesized data, the Metaverse has so far been mostly considered from its gaming perspective that closely aligns with online edutainment. Although it is…