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Artificial intelligence is increasingly embedded in human decision making. In some cases, it enhances human reasoning. In others, it fosters excessive cognitive dependence. This paper introduces a conceptual and mathematical framework to…

Human-Computer Interaction · Computer Science 2026-04-24 Eduardo Di Santi

Explainability, interpretability and how much they affect human trust in AI systems are ultimately problems of human cognition as much as machine learning, yet the effectiveness of AI recommendations and the trust afforded by end-users are…

Human-Computer Interaction · Computer Science 2022-02-21 Ali Shafti , Victoria Derks , Hannah Kay , A. Aldo Faisal

AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…

Human-Computer Interaction · Computer Science 2024-01-17 Zhuoran Lu , Dakuo Wang , Ming Yin

Artificial intelligence (AI) has the potential to significantly enhance human performance across various domains. Ideally, collaboration between humans and AI should result in complementary team performance (CTP) -- a level of performance…

Human-Computer Interaction · Computer Science 2024-11-27 Patrick Hemmer , Max Schemmer , Niklas Kühl , Michael Vössing , Gerhard Satzger

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

Machine learning algorithms are increasingly used for consequential decision making regarding individuals based on their relevant features. Features that are relevant for accurate decisions may however lead to either explicit or implicit…

Machine Learning · Computer Science 2021-06-09 Sajad Khodadadian , Mohamed Nafea , AmirEmad Ghassami , Negar Kiyavash

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

In recent years, the rapid development of AI systems has brought about the benefits of intelligent services but also concerns about security and reliability. By fostering appropriate user reliance on an AI system, both complementary team…

Artificial Intelligence · Computer Science 2025-01-22 Gaole He , Patrick Hemmer , Michael Vössing , Max Schemmer , Ujwal Gadiraju

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

Trust and reliance are often treated as coupled constructs in human-AI interaction research, with the assumption that calibrating trust will lead to appropriate reliance. We challenge this assumption in educational contexts, where students…

Human-Computer Interaction · Computer Science 2026-01-26 Olivia Pal , Veda Duddu , Agam Goyal , Drishti Goel , Koustuv Saha

When engaging in strategic decision-making, we are frequently confronted with overwhelming information and data. The situation can be further complicated when certain pieces of evidence contradict each other or become paradoxical. The…

Artificial Intelligence · Computer Science 2023-11-22 Caesar Wu , Yuan-Fang Li , Jian Li , Jingjing Xu , Bouvry Pascal

While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…

Artificial Intelligence · Computer Science 2023-08-08 Vivian Lai , Yiming Zhang , Chacha Chen , Q. Vera Liao , Chenhao Tan

Human-AI collaboration is increasingly relevant in consequential areas where AI recommendations support human discretion. However, human-AI teams' effectiveness, capability, and fairness highly depend on human perceptions of AI. Positive…

Human-Computer Interaction · Computer Science 2025-06-06 Domenique Zipperling , Luca Deck , Julia Lanzl , Niklas Kühl

Explanations of model behavior are commonly evaluated via proxy properties weakly tied to the purposes explanations serve in practice. We contribute a decision theoretic framework that treats explanations as information signals valued by…

Artificial Intelligence · Computer Science 2026-02-24 Ziyang Guo , Berk Ustun , Jessica Hullman

Artificial Intelligence (AI) provides many opportunities to improve private and public life. Discovering patterns and structures in large troves of data in an automated manner is a core component of data science, and currently drives…

Artificial Intelligence · Computer Science 2019-10-11 Vaishak Belle

Optimization of human-AI teams hinges on the AI's ability to tailor its interaction to individual human teammates. A common hypothesis in adaptive AI research is that minor differences in people's predisposition to trust can significantly…

Human-Computer Interaction · Computer Science 2023-07-28 Nikolos Gurney , David V. Pynadath , Ning Wang

When should we delegate decisions to AI systems? While the value alignment literature has developed techniques for shaping AI values, less attention has been paid to how to determine, under uncertainty, when imperfect alignment is good…

Artificial Intelligence · Computer Science 2025-12-23 Daniel A. Herrmann , Abinav Chari , Isabelle Qian , Sree Sharvesh , B. A. Levinstein

We study how people trade off accuracy when using AI-powered tools in professional versus personal contexts for adoption purposes, the determinants of those trade-offs, and how users cope when AI/apps are unavailable. Because modern AI…

Artificial Intelligence · Computer Science 2026-02-17 Gaston Besanson , Federico Todeschini

As Artificial Intelligence (AI) technology gets more intertwined with every system, people are using AI to make decisions on their everyday activities. In simple contexts, such as Netflix recommendations, or in more complex context like in…

Human-Computer Interaction · Computer Science 2020-03-04 Juliana Jansen Ferreira , Mateus de Souza Monteiro

Solutions relying on artificial intelligence are devised to predict data patterns and answer questions that are clearly defined, involve an enumerable set of solutions, clear rules, and inherently binary decision mechanisms. Yet, as they…

Computers and Society · Computer Science 2020-10-30 Niya Stoimenova , Rebecca Price
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