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Mobile applications (apps) have become deeply personal, constantly demanding access to privacy-sensitive information in exchange for more personalized user experiences. Such privacy-invading practices have generated major multidimensional…
With the rapid growth of mobile apps, users' concerns about their privacy have become increasingly prominent. Android app logs serve as crucial computer resources, aiding developers in debugging and monitoring the status of Android apps,…
We present an analysis of 12 million instances of privacy-relevant reviews publicly visible on the Google Play Store that span a 10 year period. By leveraging state of the art NLP techniques, we examine what users have been writing about…
Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…
The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…
Third-party security apps are an integral part of the Android app ecosystem. Many users install them as an extra layer of protection for their devices. There are hundreds of such security apps, both free and paid in Google Play Store and…
Users review about an app is a crucial component for open mobile application market, such as the AppStore and the Google play. Analyzing these reviews can reveal user's sentiment towards a feature in the app. There exist several analytical…
Information technology and software services are pervasive, occupying the centre of most aspects of contemporary societies. This has given rise to commonly expected norms and expectations around how such systems should work, appropriate…
As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…
Mobile applications (apps) have become an essential part of everyday life, offering convenient access to services such as banking, healthcare, and shopping. With these apps handling sensitive personal and financial data, ensuring their…
As AI systems increasingly permeate everyday life, designers and developers face mounting pressure to balance innovation with ethical design choices. To date, the operationalisation of AI ethics has predominantly depended on frameworks that…
Human values are an important aspect of life and should be supported in ubiquitous technologies such as mobile applications (apps). There has been a lot of focus on fixing certain kinds of violation of human values, especially privacy,…
Mobile app distribution platforms such as Google Play Store allow users to share their feedback about downloaded apps in the form of a review comment and a corresponding star rating. Typically, the star rating ranges from one to five stars,…
Android apps can hold secret strings of themselves such as cloud service credentials or encryption keys. Leakage of such secret strings can induce unprecedented consequences like monetary losses or leakage of user private information. In…
Context: Dark patterns are user interface or other software designs that deceive or manipulate users to do things they would not otherwise do. Even though dark patterns have been under active research for a long time, including particularly…
Understanding of customer sentiment can be useful for product development. On top of that if the priorities for the development order can be known, then development procedure become simpler. This work has tried to address this issue in the…
Online Automated Privacy Policy Generators (APPGs) are tools used by app developers to quickly create app privacy policies which are required by privacy regulations to be incorporated to each mobile app. The creation of these tools brings…
As AI systems become increasingly embedded in organizational workflows and consumer applications, ethical principles such as fairness, transparency, and robustness have been widely endorsed in policy and industry guidelines. However, there…
Use of artificial intelligence is growing and expanding into applications that impact people's lives. People trust their technology without really understanding it or its limitations. There is the potential for harm and we are already…
The rapid growth and popularity of large language model (LLM) app stores have created new opportunities and challenges for researchers, developers, users, and app store managers. As the LLM app ecosystem continues to evolve, it is crucial…