Related papers: The Best Ends by the Best Means: Ethical Concerns …
In this paper, we identified marginalized communities' ethical concerns about social platforms. We performed this identification because recent platform malfeasance indicates that software teams prioritize shareholder concerns over user…
Context: Visual aesthetics is increasingly seen as an essential factor in perceived usability, interaction, and overall appraisal of user interfaces especially with respect to mobile applications. Yet, a question that remains is how to…
While the literature on permissions from the end-user perspective is rich, there is a lack of empirical research on why developers request permissions, their conceptualization of permissions, and how their perspectives compare with…
The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…
Enterprises are always on the lookout for tools that analyze end-users perspectives on their products. In particular, app reviews have been assessed as useful for guiding improvement efforts and software evolution, however, developers find…
Viewing social apps as sociotechnical systems makes clear that they are not mere pieces of technology but mediate human interaction and may unintentionally enable harmful behaviors like online harassment. As more users interact through…
With the increasing proliferation of mobile applications in our everyday experiences, the concerns surrounding ethics have surged significantly. Users generally communicate their feedback, report issues, and suggest new functionalities in…
Recent studies showed that the dialogs between app developers and app users on app stores are important to increase user satisfaction and app's overall ratings. However, the large volume of reviews and the limitation of resources discourage…
In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite…
Millions of mobile apps have been available through various app markets. Although most app markets have enforced a number of automated or even manual mechanisms to vet each app before it is released to the market, thousands of low-quality…
In the age of ubiquitous technologies, security- and privacy-focused choices have turned out to be a significant concern for individuals and organizations. Risks of such pervasive technologies are extensive and often misaligned with user…
Mobile mental health applications are seen as a promising way to fulfill the growing need for mental health care. Although there are more than ten thousand mental health apps available on app marketplaces, such as Google Play and Apple App…
With the popularity of mobile devices, mobile applications have become an essential part of people's lives. To provide secure mobile application download channels for users, various modern app markets are maintained by different companies.…
In-app advertising closely relates to app revenue. Reckless ad integration could adversely impact app reliability and user experience, leading to loss of income. It is very challenging to balance the ad revenue and user experience for app…
Factors such as app stores or platform choices heavily affect functional and non-functional mobile app requirements. We surveyed 45 companies and interviewed ten experts to explore how factors that impact mobile app requirements are…
Problem: We address the challenge in responsible computing where an exploitable mobile app is misused by one app user (an abuser) against another user or bystander (victim). We introduce the idea of a misuse audit of apps as a way of…
As technology and technology companies have grown in power, ubiquity, and societal influence, some companies -- and notably some mobile apps -- have come to be perceived as privacy threats. Prior work has considered how various factors…
With the increasing proliferation of mobile applications in our daily lives, the concerns surrounding ethics have surged significantly. Users communicate their feedback in app reviews, frequently emphasizing ethical concerns, such as…
Mobile applications are often used by an international audience and therefore receive a high daily amount of user reviews from various countries. Previous work found evidence that app store reviews contain helpful information for software…
The age of technology has created a huge market for smartphones and Apps usage and a new generation has been created based on knowledge sharing. Now knowledge has been made easily accessible by Apps but; are users even aware of the…