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Related papers: MutaBot: A Mutation Testing Approach for Chatbots

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Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…

Software Engineering · Computer Science 2025-09-03 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani

Chatbots are software typically embedded in Web and Mobile applications designed to assist the user in a plethora of activities, from chit-chatting to task completion. They enable diverse forms of interactions, like text and voice commands.…

Software Engineering · Computer Science 2025-03-10 Rocco Gianni Rapisarda , Davide Ginelli , Diego Clerissi , Leonardo Mariani

Mutation testing is an approach to check the robustness of test suites. The program code is slightly changed by mutations to inject errors. A test suite is robust enough if it finds such errors. Tools for mutation testing usually integrate…

Software Engineering · Computer Science 2024-04-23 Christoph Bockisch , Gabriele Taentzer , Daniel Neufeld

Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…

Software Engineering · Computer Science 2026-02-16 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani

Mutation testing is an effective technique for assessing the effectiveness of test suites by systematically injecting artificial faults into programs. However, existing mutation testing techniques fall short in capturing many types of…

Software Engineering · Computer Science 2026-01-28 Saba Alimadadi , Golnaz Gharachorlu

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

Mutation testing is a powerful technique for assessing and improving test suite quality that artificially introduces bugs and checks whether the test suites catch them. However, it is also computationally expensive and thus does not scale…

Software Engineering · Computer Science 2023-09-06 Kush Jain , Uri Alon , Alex Groce , Claire Le Goues

Mutation analysis assesses a test suite's adequacy by measuring its ability to detect small artificial faults, systematically seeded into the tested program. Mutation analysis is considered one of the strongest test-adequacy criteria.…

Software Engineering · Computer Science 2021-03-01 Goran Petrović , Marko Ivanković , Gordon Fraser , René Just

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…

Human-Computer Interaction · Computer Science 2024-11-06 Taseen Mubassira , Mehedi Hasan , A. B. M. Alim Al Iislam

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

Mutation testing can be used to assess the fault-detection capabilities of a given test suite. To this aim, two characteristics of mutation testing frameworks are of paramount importance: (i) they should generate mutants that are…

Software Engineering · Computer Science 2020-02-14 Michele Tufano , Jason Kimko , Shiya Wang , Cody Watson , Gabriele Bavota , Massimiliano Di Penta , Denys Poshyvanyk

In recent years, chatbots have gained widespread adoption thanks to their ability to assist users at any time and across diverse domains. However, the lack of large-scale curated datasets limits research on their quality and reliability.…

Software Engineering · Computer Science 2026-01-28 Elena Masserini , Diego Clerissi , Daniela Micucci , Leonardo Mariani

Various proxy metrics for test quality have been defined in order to guide developers when writing tests. Code coverage is particularly well established in practice, even though the question of how coverage relates to test quality is a…

Software Engineering · Computer Science 2021-03-15 Goran Petrović , Marko Ivanković , Gordon Fraser , René Just

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Tests executed by human testers are still widespread in practice and fill the gap left by limitations of automated approaches. Among the human-centered approaches, exploratory testing is the de facto approach in agile teams. Although it is…

Software Engineering · Computer Science 2023-07-13 Rubens Copche , Yohan Duarte Pessanha , Vinicius Durelli , Marcelo Medeiros Eler , Andre Takeshi Endo

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

While ChatGPT is a well-known artificial intelligence chatbot being used to answer human's questions, one may want to discover its potential in advancing software testing. We examine the capability of ChatGPT in advancing the intelligence…

Software Engineering · Computer Science 2023-11-27 Quang-Hung Luu , Huai Liu , Tsong Yueh Chen
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