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Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…
Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…
Knowing more about the data used to build AI systems is critical for allowing different stakeholders to play their part in ensuring responsible and appropriate deployment and use. Meanwhile, a 2023 report shows that data transparency lags…
This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…
The rise of machine learning has brought closer scrutiny to intelligent systems, leading to calls for greater transparency and explainable algorithms. We explore the effects of transparency on user perceptions of a working intelligent…
Given that there are a variety of stakeholders involved in, and affected by, decisions from machine learning (ML) models, it is important to consider that different stakeholders have different transparency needs. Previous work found that…
This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…
Increased adoption of artificial intelligence (AI) systems into scientific workflows will result in an increasing technical debt as the distance between the data scientists and engineers who develop AI system components and scientists,…
Organisations generate vast amounts of information, which has resulted in a long-term research effort into knowledge access systems for enterprise settings. Recent developments in artificial intelligence, in relation to large language…
The growing integration of Artificial Intelligence (AI) into Human Resources (HR) processes has transformed the way organizations manage recruitment, performance evaluation, and employee engagement. While AI offers numerous advantages, such…
Today, Artificial Intelligence (AI) has a direct impact on the daily life of billions of people. Being applied to sectors like finance, health, security and advertisement, AI fuels some of the biggest companies and research institutions in…
Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…
The rise of powerful large language models (LLMs) brings about tremendous opportunities for innovation but also looming risks for individuals and society at large. We have reached a pivotal moment for ensuring that LLMs and LLM-infused…
As the role of algorithmic systems and processes increases in society, so does the risk of bias, which can result in discrimination against individuals and social groups. Research on algorithmic bias has exploded in recent years,…
The field of AI alignment is increasingly concerned with the questions of how values are integrated into the design of generative AI systems and how their integration shapes the social consequences of AI. However, existing transparency…
Artificial Intelligence (AI) systems are frequently employed in online services to provide personalized experiences to users based on large collections of data. However, AI systems can be designed in different ways, with black-box AI…
When AI systems allow human-like communication, they elicit increasingly complex relational responses. Knowledge workers face a particular challenge: They approach these systems as tools while interacting with them in ways that resemble…
Calls for transparency in AI systems are growing in number and urgency from diverse stakeholders ranging from regulators to researchers to users (with a comparative absence of companies developing AI). Notions of transparency for AI abound,…
From its inception, AI has had a rather ambivalent relationship to humans---swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…
The rapid advancement of artificial intelligence (AI) has brought significant challenges to the education and workforce skills required to take advantage of AI for human-AI collaboration in the workplace. As AI continues to reshape…