Related papers: Through the Looking-Glass: Transparency Implicatio…
Generative AI (GenAI) tools are rapidly transforming knowledge work, making AI literacy a critical priority for organizations. However, research on AI literacy lacks empirical insight into how knowledge workers' beliefs around GenAI…
As artificial intelligence (AI) becomes integral to economy and society, communication gaps between developers, users, and stakeholders hinder trust and informed decision-making. High-level AI labels, inspired by frameworks like EU energy…
The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…
As AI writing support becomes ubiquitous, how disclosing its use affects reader perception remains a critical, underexplored question. We conducted a study with 261 participants to examine how revealing varying levels of AI involvement…
Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…
In reaction to growing concerns about the potential harms of artificial intelligence (AI), societies have begun to demand more transparency about how AI models and systems are created and used. To address these concerns, several efforts…
Generative, ML-driven interactive systems have the potential to change how people interact with computers in creative processes - turning tools into co-creators. However, it is still unclear how we might achieve effective human-AI…
The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…
As generative AI systems become increasingly embedded in collaborative work, they are evolving from visible tools into human-like communicative actors that participate socially rather than merely providing information. Yet little is known…
Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…
Concerns about the risks and harms posed by artificial intelligence (AI) have resulted in significant study into algorithmic transparency, giving rise to a sub-field known as Explainable AI (XAI). Unfortunately, despite a decade of…
Objective: This paper develops a theoretical framework explaining when and why AI explanations enhance versus impair human decision-making. Background: Transparency is advocated as universally beneficial for human-AI interaction, yet…
Transparency is often deemed critical to enable effective real-world deployment of intelligent systems. Yet the motivations for and benefits of different types of transparency can vary significantly depending on context, and objective…
Explainability and transparency of AI systems are undeniably important, leading to several research studies and tools addressing them. Existing works fall short of accounting for the diverse stakeholders of the AI supply chain who may…
Calls to use open generative language models in academic research have highlighted the need for reproducibility and transparency in scientific research. However, the impact of generative AI extends well beyond academia, as corporations and…
Increased adoption and deployment of machine learning (ML) models into business, healthcare and other organisational processes, will result in a growing disconnect between the engineers and researchers who developed the models and the…
The proliferation of Artificial Intelligence (AI) in workplaces stands to change the way humans work, with job satisfaction intrinsically linked to work life. Existing research on human-AI collaboration tends to prioritize performance over…
Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…
Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…
The development of privacy-enhancing technologies has made immense progress in reducing trade-offs between privacy and performance in data exchange and analysis. Similar tools for structured transparency could be useful for AI governance by…