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Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

Information Retrieval · Computer Science 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Human biases have been shown to influence the performance of models and algorithms in various fields, including Natural Language Processing. While the study of this phenomenon is garnering focus in recent years, the available resources are…

Computation and Language · Computer Science 2024-08-15 Ana Sofia Evans , Helena Moniz , Luísa Coheur

User simulation is a promising approach for automatically training and evaluating conversational information access agents, enabling the generation of synthetic dialogues and facilitating reproducible experiments at scale. However, the…

Information Retrieval · Computer Science 2024-06-28 Nolwenn Bernard , Krisztian Balog

There have been several attempts to define a plausible motivation for a chit-chat dialogue agent that can lead to engaging conversations. In this work, we explore a new direction where the agent specifically focuses on discovering…

Artificial Intelligence · Computer Science 2018-08-23 Yury Zemlyanskiy , Fei Sha

In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

Computation and Language · Computer Science 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

Human brain has been used as an inspiration for building autonomous agents, but it is not obvious what level of computational description of the brain one should use. This has led to overly opinionated symbolic approaches and overly…

Artificial Intelligence · Computer Science 2021-05-04 Amol Kelkar

Large Language Models (LLMs) have emerged as formidable instruments capable of comprehending and producing human-like text. This paper explores the potential of LLMs, to shape user perspectives and subsequently influence their decisions on…

Artificial Intelligence · Computer Science 2024-09-04 Ganesh Prasath Ramani , Shirish Karande , Santhosh V , Yash Bhatia

Language model (LM) agents are increasingly used as autonomous decision-makers which need to actively gather information to guide their decisions. A crucial cognitive skill for such agents is the efficient exploration and understanding of…

Artificial Intelligence · Computer Science 2025-10-07 Anthony GX-Chen , Dongyan Lin , Mandana Samiei , Doina Precup , Blake A. Richards , Rob Fergus , Kenneth Marino

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Biased human decisions have consequential impacts across various domains, yielding unfair treatment of individuals and resulting in suboptimal outcomes for organizations and society. In recognition of this fact, organizations regularly…

Machine Learning · Computer Science 2024-12-11 Wanxue Dong , Maria De-Arteaga , Maytal Saar-Tsechansky

To develop computational agents that better communicate using their own emergent language, we endow the agents with an ability to focus their attention on particular concepts in the environment. Humans often understand an object or scene as…

Computation and Language · Computer Science 2023-05-19 Ryokan Ri , Ryo Ueda , Jason Naradowsky

Discourse signals are often implicit, leaving it up to the interpreter to draw the required inferences. At the same time, discourse is embedded in a social context, meaning that interpreters apply their own assumptions and beliefs when…

Computation and Language · Computer Science 2021-04-12 Elisa Ferracane , Greg Durrett , Junyi Jessy Li , Katrin Erk

The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…

Human-Computer Interaction · Computer Science 2024-12-30 Louis Rosenberg

The sleep diary is a widely used clinical tool for understanding and treating sleep disorders in Behavioral Sleep Medicine (BSM); however, low patient compliance and limited capture of contextual information constrain its effectiveness and…

Human-Computer Interaction · Computer Science 2026-02-03 Amama Mahmood , Bokyung Kim , Honghao Zhao , Molly E. Atwood , Luis F. Buenaver , Michael T. Smith , Chien-Ming Huang

Embodied conversational agents (ECAs) are increasingly more realistic and capable of dynamic conversations. In online surveys, anthropomorphic agents could help address issues like careless responding and satisficing, which originate from…

Human-Computer Interaction · Computer Science 2025-08-05 Matus Krajcovic , Peter Demcak , Eduard Kuric

An implicit expectation of asking users to rate agents, such as an AI decision-aid, is that they will use only relevant information -- ask them about an agent's benevolence, and they should consider whether or not it was kind. Behavioral…

Human-Computer Interaction · Computer Science 2023-07-28 Nikolos Gurney , David Pynadath , Ning Wang

Recent work has considered theoretical models for the behavior of agents with specific behavioral biases: rather than making decisions that optimize a given payoff function, the agent behaves inefficiently because its decisions suffer from…

Computer Science and Game Theory · Computer Science 2017-06-06 Jon Kleinberg , Sigal Oren , Manish Raghavan
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