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Today is the era of intelligence in machines. With the advances in Artificial Intelligence, machines have started to impersonate different human traits, a chatbot is the next big thing in the domain of conversational services. A chatbot is…

Artificial Intelligence · Computer Science 2020-11-05 Khouloud Hwerbi

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Artificial Intelligence (AI) systems have historically been used as tools that execute narrowly defined tasks. Yet recent advances in AI have unlocked possibilities for a new class of models that genuinely collaborate with humans in complex…

Artificial Intelligence · Computer Science 2025-05-23 Kerem Oktar , Katherine M. Collins , Jose Hernandez-Orallo , Diane Coyle , Stephen Cave , Adrian Weller , Ilia Sucholutsky

Domestic Violence against women is now recognized to be a serious and widespread problem worldwide. Domestic Violence and Abuse is at the root of so many issues in society and considered as the societal tabooed topic. Fortunately, with the…

Computers and Society · Computer Science 2018-04-11 Sudha Subramani , Huy Quan Vu , Hua Wang

Depression is one of the most prevalent mental health issues around the world, proving to be one of the leading causes of suicide and placing large economic burdens on families and society. In this paper, we develop and test the efficacy of…

Computers and Society · Computer Science 2020-08-18 Shanya Sharma , Manan Dey

Interpreting the behaviors of Deep Neural Networks (usually considered as a black box) is critical especially when they are now being widely adopted over diverse aspects of human life. Taking the advancements from Explainable Artificial…

Machine Learning · Computer Science 2020-01-08 Giang Nguyen , Shuan Chen , Thao Do , Tae Joon Jun , Ho-Jin Choi , Daeyoung Kim

We introduce findings and methods to facilitate evidence-based discussion about how large language models (LLMs) should behave in response to user signals of risk of suicidal thoughts and behaviors (STB). People are already using LLMs as…

Human-Computer Interaction · Computer Science 2025-11-03 Nick Judd , Alexandre Vaz , Kevin Paeth , Layla Inés Davis , Milena Esherick , Jason Brand , Inês Amaro , Tony Rousmaniere

Cognitive Behavioral Therapy (CBT) is an effective technique for addressing the irrational thoughts stemming from mental illnesses, but it necessitates precise identification of cognitive pathways to be successfully implemented in patient…

Computation and Language · Computer Science 2024-04-18 Meng Jiang , Yi Jing Yu , Qing Zhao , Jianqiang Li , Changwei Song , Hongzhi Qi , Wei Zhai , Dan Luo , Xiaoqin Wang , Guanghui Fu , Bing Xiang Yang

Mental health disorders are a global crisis. While various datasets exist for detecting such disorders, there remains a critical gap in identifying individuals actively seeking help. This paper introduces a novel dataset, M-Help,…

Computation and Language · Computer Science 2025-08-22 MSVPJ Sathvik , Zuhair Hasan Shaik , Vivek Gupta

Hate speech is increasingly prevalent online, and its negative outcomes include increased prejudice, extremism, and even offline hate crime. Automatic detection of online hate speech can help us to better understand these impacts. However,…

Computation and Language · Computer Science 2021-02-10 John D Gallacher

More and more people are experiencing pressure from work, life, and education. These pressures often lead to an anxious state of mind, or even the early symptoms of suicidal ideation. With the advancement of artificial intelligence (AI)…

Human-Computer Interaction · Computer Science 2025-03-21 Longdi Xian , Junhao Xu

We propose a supervised learning approach to detect people interested in Non-Suicidal Self-Injury (NSSI). We treat the task as a binary classification problem, and build classifiers based upon features extracted from people self-declared…

Social and Information Networks · Computer Science 2022-07-15 Zaihan Yang , Dmitry Zinoviev

With the rise of social media, people can now form relationships and communities easily regardless of location, race, ethnicity, or gender. However, the power of social media simultaneously enables harmful online behavior such as harassment…

Social and Information Networks · Computer Science 2016-06-28 Elaheh Raisi , Bert Huang

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

Users suffering from mental health conditions often turn to online resources for support, including specialized online support communities or general communities such as Twitter and Reddit. In this work, we present a neural framework for…

Computation and Language · Computer Science 2017-09-07 Andrew Yates , Arman Cohan , Nazli Goharian

In this position paper we draw attention to safety risks against youth and young adults that originate through the combination of online and in-person interaction, and opportunities for AI to address these risks. Our context of study is…

Human-Computer Interaction · Computer Science 2022-04-05 Douglas Zytko , Hanan Aljasim

Each day, individuals set behavioral goals such as eating healthier, exercising regularly, or increasing productivity. While psychological frameworks (i.e., goal setting and implementation intentions) can be helpful, they often need…

Human-Computer Interaction · Computer Science 2026-02-10 Michel Schimpf , Sebastian Maier , Anton Wyrowski , Lara Christoforakos , Stefan Feuerriegel , Thomas Bohné

Social media platforms have become important sources for identifying suicide risk, but automated detection systems face multiple challenges including severe class imbalance, temporal complexity in posting patterns, and the dual nature of…

Machine Learning · Computer Science 2025-10-24 Chang Yang , Ziyi Wang , Wangfeng Tan , Zhiting Tan , Changrui Ji , Zhiming Zhou

The rise of Artificial Intelligence (AI) technology and its impact on education has been a topic of growing concern in recent years. The new generation AI systems such as chatbots have become more accessible on the Internet and stronger in…

Artificial Intelligence · Computer Science 2023-02-10 Mohammad Khalil , Erkan Er

AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study…

Human-Computer Interaction · Computer Science 2025-01-03 Tianqi Song , Jack Jamieson , Tianwen Zhu , Naomi Yamashita , Yi-Chieh Lee