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Task-oriented conversational datasets often lack topic variability and linguistic diversity. However, with the advent of Large Language Models (LLMs) pretrained on extensive, multilingual and diverse text data, these limitations seem…

With the improvements in speech recognition and voice generation technologies over the last years, a lot of companies have sought to develop conversation understanding systems that run on mobile phones or smart home devices through natural…

Computation and Language · Computer Science 2020-02-03 Mohammad Aliannejadi , Manajit Chakraborty , Esteban Andrés Ríssola , Fabio Crestani

Turn-taking is a fundamental mechanism in human communication that ensures smooth and coherent verbal interactions. Recent advances in Large Language Models (LLMs) have motivated their use in improving the turn-taking capabilities of Spoken…

Computation and Language · Computer Science 2024-10-22 Muhammad Umair , Vasanth Sarathy , JP de Ruiter

Turn-taking prediction models are essential components in spoken dialogue systems and conversational robots. Recent approaches leverage transformer-based architectures to predict speech activity continuously and in real-time. In this study,…

Computation and Language · Computer Science 2025-07-04 Koji Inoue , Mikey Elmers , Yahui Fu , Zi Haur Pang , Divesh Lala , Keiko Ochi , Tatsuya Kawahara

A problem with many current Large Language Model (LLM) driven spoken dialogues is the response time. Some efforts such as Groq address this issue by lightning fast processing of the LLM, but we know from the cognitive psychology literature…

Human-Computer Interaction · Computer Science 2024-04-26 Derek Jacoby , Tianyi Zhang , Aanchan Mohan , Yvonne Coady

Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural…

Machine Learning · Computer Science 2024-08-02 Lavrentia Aravani , Emmanuel Pintelas , Christos Pierrakeas , Panagiotis Pintelas

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

Large language models (LLMs) often fail to meet the pedagogical needs of K-12 English learners in non-native contexts due to a proficiency mismatch. To address this widespread challenge, we introduce a proficiency-aligned framework that…

Computation and Language · Computer Science 2026-04-27 Haidong Yuan , Haokun Zhao , Wanshi Xu , Songjun Cao , Qingyu Zhou , Long Ma , Hongjie Fan

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

This paper proposes a novel approach to evaluate Counter Narrative (CN) generation using a Large Language Model (LLM) as an evaluator. We show that traditional automatic metrics correlate poorly with human judgements and fail to capture the…

Computation and Language · Computer Science 2024-11-05 Irune Zubiaga , Aitor Soroa , Rodrigo Agerri

Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion, is a key step in Natural Language Understanding (NLU) for…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Jason Ingyu Choi , Eugene Agichtein

This paper presents a comprehensive chatbot system designed to handle a wide range of audio-related queries by integrating multiple specialized audio processing models. The proposed system uses an intent classifier, trained on a diverse…

Audio and Speech Processing · Electrical Eng. & Systems 2024-12-06 Vakada Naveen , Arvind Krishna Sridhar , Yinyi Guo , Erik Visser

While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

Artificial Intelligence · Computer Science 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

With the development of deep learning (DL), natural language processing (NLP) makes it possible for us to analyze and understand a large amount of language texts. Accordingly, we can achieve a semantic communication in terms of joint…

Computation and Language · Computer Science 2021-11-30 Qingyang Zhou , Rongpeng Li , Zhifeng Zhao , Chenghui Peng , Honggang Zhang

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

Large Language Models (LLMs) have demonstrated remarkable capabilities in natural language understanding and generation. However, single-model responses often exhibit inconsistencies, hallucinations, and varying quality across different…

Computation and Language · Computer Science 2025-12-25 Omer Jauhar Khan

Large, pre-trained neural networks consisting of self-attention layers (transformers) have recently achieved state-of-the-art results on several speech emotion recognition (SER) datasets. These models are typically pre-trained in…

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations,…

Computation and Language · Computer Science 2023-10-17 Yang Deng , Lizi Liao , Liang Chen , Hongru Wang , Wenqiang Lei , Tat-Seng Chua
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