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Do LLMs talk like us? This question intrigues a multitude of scholar and it is relevant in many fields, from education to academia. This work presents an interpretable statistical feature for distinguishing human written and LLMs generated…

Computation and Language · Computer Science 2026-03-23 Riccardo Scantamburlo , Mauro Mezzanzana , Giacomo Buonanno , Francesco Bertolotti

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Lexical alignment, where speakers start to use similar words across conversation, is known to contribute to successful communication. However, its implementation in conversational agents remains underexplored, particularly considering the…

Computation and Language · Computer Science 2025-11-05 Keara Schaaij , Roel Boumans , Tibor Bosse , Iris Hendrickx

To overcome the limitations of automated metrics (e.g. BLEU, METEOR) for evaluating dialogue systems, researchers typically use human judgments to provide convergent evidence. While it has been demonstrated that human judgments can suffer…

Computation and Language · Computer Science 2019-09-24 Sashank Santhanam , Samira Shaikh

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

Computation and Language · Computer Science 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

Computation and Language · Computer Science 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

A dialogue is successful when there is alignment between the speakers at different linguistic levels. In this work, we consider the dialogue occurring between interlocutors engaged in a collaborative learning task, where they are not only…

Computation and Language · Computer Science 2022-04-15 Utku Norman , Tanvi Dinkar , Barbara Bruno , Chloé Clavel

Large Language Models demonstrate outstanding performance in many language tasks but still face fundamental challenges in managing the non-linear flow of human conversation. The prevalent approach of treating dialogue history as a flat,…

Computation and Language · Computer Science 2026-04-20 Junan Hu , Shudan Guo , Wenqi Liu , Jianhua Yin , Yinwei Wei

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

As large language model (LLM)-based agents become increasingly integrated into daily digital interactions, their ability to reason across long interaction histories becomes crucial for providing personalized and contextually aware…

Machine Learning · Computer Science 2025-12-05 Andy Chung , Yichi Zhang , Kaixiang Lin , Aditya Rawal , Qiaozi Gao , Joyce Chai

Textual data annotation, the process of labeling or tagging text with relevant information, is typically costly, time-consuming, and labor-intensive. While large language models (LLMs) have demonstrated their potential as direct…

Computation and Language · Computer Science 2025-08-12 Yu-Min Tseng , Wei-Lin Chen , Chung-Chi Chen , Hsin-Hsi Chen

With the continued proliferation of Large Language Model (LLM) based chatbots, there is a growing demand for generating responses that are not only linguistically fluent but also consistently aligned with persona-specific traits in…

Computation and Language · Computer Science 2025-12-12 Qi Lin , Weikai Xu , Lisi Chen , Bin Dai

Neural Chat Translation (NCT) aims to translate conversational text between speakers of different languages. Despite the promising performance of sentence-level and context-aware neural machine translation models, there still remain…

Computation and Language · Computer Science 2021-09-03 Yunlong Liang , Chulun Zhou , Fandong Meng , Jinan Xu , Yufeng Chen , Jinsong Su , Jie Zhou

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

LLM-driven dialog systems are used in a diverse set of applications, ranging from healthcare to customer service. However, given their generalization capability, it is difficult to ensure that these chatbots stay within the boundaries of…

Computation and Language · Computer Science 2024-08-06 Stuti Agrawal , Nishi Uppuluri , Pranav Pillai , Revanth Gangi Reddy , Zoey Li , Gokhan Tur , Dilek Hakkani-Tur , Heng Ji

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

Artificial Intelligence · Computer Science 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Human-Computer Interaction · Computer Science 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Humans often employ figurative language use in communication, including during interactions with dialog systems. Thus, it is important for real-world dialog systems to be able to handle popular figurative language constructs like metaphor…

Computation and Language · Computer Science 2021-10-05 Harsh Jhamtani , Varun Gangal , Eduard Hovy , Taylor Berg-Kirkpatrick
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