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Common grounding is the process of creating and maintaining mutual understandings, which is a critical aspect of sophisticated human communication. While various task settings have been proposed in existing literature, they mostly focus on…

Computation and Language · Computer Science 2021-06-01 Takuma Udagawa , Akiko Aizawa

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…

Software Engineering · Computer Science 2020-07-20 Christoph Matthies , Franziska Dobrigkeit , Guenter Hesse

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

Computation and Language · Computer Science 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller

Several approaches have been presented, which aim to extract models from natural language specifications. These approaches have inherent weaknesses for they assume an initial problem understanding that is perfect, and they leave no room for…

Information Retrieval · Computer Science 2023-10-24 Vasiliy Seibert

The automated analysis of digital human communication data often focuses on specific aspects such as content or network structure in isolation. This can provide limited perspectives while making cross-methodological analyses, occurring in…

Human-Computer Interaction · Computer Science 2022-11-28 Maximilian T. Fischer , Frederik L. Dennig , Daniel Seebacher , Daniel A. Keim , Mennatallah El-Assady

Research on dialogue constructiveness assessment focuses on (i) analysing conversational factors that influence individuals to take specific actions, win debates, change their perspectives or broaden their open-mindedness and (ii)…

Computation and Language · Computer Science 2024-10-03 Lexin Zhou , Youmna Farag , Andreas Vlachos

This report characterized the suitability of existing datasets for devising new Machine Learning models, decision making methods, and analysis algorithms to improve Collaborative Problem Solving and then enumerated requirements for future…

Machine Learning · Computer Science 2024-12-25 Gnaneswar Villuri , Alex Doboli

Existing works on long-term open-domain dialogues focus on evaluating model responses within contexts spanning no more than five chat sessions. Despite advancements in long-context large language models (LLMs) and retrieval augmented…

Computation and Language · Computer Science 2024-02-28 Adyasha Maharana , Dong-Ho Lee , Sergey Tulyakov , Mohit Bansal , Francesco Barbieri , Yuwei Fang

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

Fine-tuning on instruction data has been widely validated as an effective practice for implementing chat language models like ChatGPT. Scaling the diversity and quality of such data, although straightforward, stands a great chance of…

Computation and Language · Computer Science 2023-05-24 Ning Ding , Yulin Chen , Bokai Xu , Yujia Qin , Zhi Zheng , Shengding Hu , Zhiyuan Liu , Maosong Sun , Bowen Zhou

Transformer-based pretrained language models (PLMs) offer unmatched performance across the majority of natural language understanding (NLU) tasks, including a body of question answering (QA) tasks. We hypothesize that improvements in QA…

Computation and Language · Computer Science 2022-04-06 Gabor Fuisz , Ivan Vulić , Samuel Gibbons , Inigo Casanueva , Paweł Budzianowski

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

Computation and Language · Computer Science 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Large Language Models (LLMs) are increasingly developed for use in complex professional domains, yet little is known about how teams design and evaluate these systems in practice. This paper examines the challenges and trade-offs in LLM…

Human-Computer Interaction · Computer Science 2026-02-17 Annalisa Szymanski , Oghenemaro Anuyah , Toby Jia-Jun Li , Ronald A. Metoyer

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Software development encompasses many collaborative tasks in which usually several persons are involved. Close collaboration and the synchronization of different members of the development team require effective communication. One…

Software Engineering · Computer Science 2021-03-19 Jil Klünder , Julian Horstmann , Oliver Karras

Dialogue data has been a key source for understanding learning processes, offering critical insights into how students engage in collaborative discussions and how these interactions shape their knowledge construction. The advent of Large…

Computation and Language · Computer Science 2025-04-29 Ying Na , Shihui Feng

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various…

Computation and Language · Computer Science 2021-01-01 Baolin Peng , Chunyuan Li , Zhu Zhang , Chenguang Zhu , Jinchao Li , Jianfeng Gao