Related papers: PsyChat: A Client-Centric Dialogue System for Ment…
Open-domain dialogue systems aim to generate natural and engaging conversations, providing significant practical value in real applications such as social robotics and personal assistants. The advent of large language models (LLMs) has…
Web-based platforms are becoming a primary channel for psychological support, yet most LLM-driven chatbots remain opaque, single-stage, and weakly grounded in established therapeutic practice, limiting their usefulness for web applications…
Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…
This paper presents "Emotion Talk," a system designed to provide continuous emotional support through audio messages for psychological assistance. The primary objective is to offer consistent support to patients outside traditional therapy…
Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…
Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…
Mental health issues, particularly depressive disorders, present significant challenges in contemporary society, necessitating the development of effective automated diagnostic methods. This paper introduces the Agent Mental Clinic (AMC), a…
Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…
In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…
The current research on Role-Playing Conversational Agents (RPCAs) with Large Language Models (LLMs) primarily focuses on imitating specific speaking styles and utilizing character backgrounds, neglecting the depiction of deeper personality…
The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…
How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…
Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations…
Effectively addressing client resistance is a sophisticated clinical skill in psychological counseling, yet practitioners often lack timely and scalable supervisory feedback to refine their approaches. Although current NLP research has…
In the contemporary landscape of social media, an alarming number of users express negative emotions, some of which manifest as strong suicidal intentions. This situation underscores a profound need for trained psychological counselors who…
How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…
Large Language Model (LLM)-Powered Conversational Agents have the potential to provide users with scaled behavioral healthcare support, and potentially even deliver full-scale "AI therapy'" in the future. While such agents can already…
The use of Large Language Models for dialogue systems is rising, presenting a new challenge: how do we assess users' chat experience in these systems? Leveraging Natural Language Processing (NLP)-powered dialog analyzers to create dialog…
In conversation-based psychotherapy, therapists use verbal techniques to help clients express thoughts and feelings, and change behavior. In particular, how well therapists convey empathy is an essential quality index of psychotherapy…
The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…