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There have been many recent advances in the fields of generative Artificial Intelligence (AI) and Large Language Models (LLM), with the Generative Pre-trained Transformer (GPT) model being a leading "chatbot." LLM-based chatbots have become…
The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…
People increasingly seek personal advice from large language models (LLMs), yet whether humans follow their advice, and its consequences for their well-being, remains unknown. In a longitudinal randomised controlled trial with a…
AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…
The advent of AI driven large language models (LLMs) have stirred discussions about their role in qualitative research. Some view these as tools to enrich human understanding, while others perceive them as threats to the core values of the…
Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…
Large Language Models (LLMs) are increasingly being used to autonomously evaluate the quality of content in communication systems, e.g., to assess responses in telecom customer support chatbots. However, the impartiality of these AI…
With the release of ChatGPT and other large language models (LLMs) the discussion about the intelligence, possibilities, and risks, of current and future models have seen large attention. This discussion included much debated scenarios…
Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…
Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…
As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…
We evaluate the effectiveness of Large Language Models (LLMs) in assessing essay quality, focusing on their alignment with human grading. More precisely, we evaluate ChatGPT and Llama in the Automated Essay Scoring (AES) task, a crucial…
Generative artificial intelligence (AI) based on large language models (LLMs), such as ChatGPT, has demonstrated remarkable progress across various professional fields, including medicine and education. However, their performance in…
Cognitive biases often shape human decisions. While large language models (LLMs) have been shown to reproduce well-known biases, a more critical question is whether LLMs can predict biases at the individual level and emulate the dynamics of…
Helping people identify and pursue personally meaningful career goals at scale remains a key challenge in applied psychology. Career coaching can improve goal quality and attainment, but its cost and limited availability restrict access.…
Large language models (LLMs) have shown incredible capabilities and transcended the natural language processing (NLP) community, with adoption throughout many services like healthcare, therapy, education, and customer service. Since users…
The widespread adoption of Large Language Models (LLMs) and publicly available ChatGPT have marked a significant turning point in the integration of Artificial Intelligence (AI) into people's everyday lives. This study examines the ability…
This paper explores the potential of large language models (LLMs) as reliable analytical tools in linguistic research, focusing on the emergence of affective meanings in temporal expressions involving manner-of-motion verbs. While LLMs like…
The landscape of education is changing rapidly, shaped by emerging pedagogical approaches, technological innovations such as artificial intelligence (AI), and evolving societal expectations, all of which demand thorough evaluation of new…
ChatGLM is a free-to-use AI service powered by the ChatGLM family of large language models (LLMs). In this paper, we present the ChatGLM-RLHF pipeline -- a reinforcement learning from human feedback (RLHF) system -- designed to enhance…