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Generative Artificial Intelligence (AI) models such as OpenAI's ChatGPT have the potential to revolutionize Statistical Process Control (SPC) practice, learning, and research. However, these tools are in the early stages of development and…

Machine Learning · Computer Science 2023-06-19 Fadel M. Megahed , Ying-Ju Chen , Joshua A. Ferris , Sven Knoth , L. Allison Jones-Farmer

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

The utilisation of AI-driven tools, notably ChatGPT, within academic research is increasingly debated from several perspectives including ease of implementation, and potential enhancements in research efficiency, as against ethical concerns…

Human-Computer Interaction · Computer Science 2024-05-16 Aleksei Turobov , Diane Coyle , Verity Harding

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…

Computation and Language · Computer Science 2023-08-16 Xuewen Yao , Miriam Mikhelson , S. Craig Watkins , Eunsol Choi , Edison Thomaz , Kaya de Barbaro

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

The GPT (Generative Pre-trained Transformer) language models are an artificial intelligence and natural language processing technology that enables automatic text generation. There is a growing interest in applying GPT language models to…

Computers and Society · Computer Science 2024-03-25 Manuel de Buenaga , Francisco Javier Bueno

The launch of ChatGPT in November 2022 precipitated a panic among some educators while prompting qualified enthusiasm from others. Under the umbrella term Generative AI, ChatGPT is an example of a range of technologies for the delivery of…

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Computers and Society · Computer Science 2023-11-29 Nicolas Schwenke , Heinrich Söbke , Eckhard Kraft

Conversational AI and Question-Answering systems (QASs) for knowledge graphs (KGs) are both emerging research areas: they empower users with natural language interfaces for extracting information easily and effectively. Conversational AI…

Computation and Language · Computer Science 2023-02-14 Reham Omar , Omij Mangukiya , Panos Kalnis , Essam Mansour

AI and generative AI tools, including chatbots like ChatGPT that rely on large language models (LLMs), have burst onto the scene this year, creating incredible opportunities to increase work productivity and improve our lives. Statisticians…

Computation and Language · Computer Science 2024-03-27 Mark Glickman , Yi Zhang

Large Language Models (LLMs) have revo lutionized natural language processing Natural Language Processing (NLP), with Chat Generative Pre-trained Transformer (ChatGPT) standing out as a notable exampledue to its advanced capabilities and…

Computation and Language · Computer Science 2025-03-25 Azim Akhtarshenas , Afshin Dini , Navid Ayoobi

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang

Chatbots are software typically embedded in Web and Mobile applications designed to assist the user in a plethora of activities, from chit-chatting to task completion. They enable diverse forms of interactions, like text and voice commands.…

Software Engineering · Computer Science 2025-03-10 Rocco Gianni Rapisarda , Davide Ginelli , Diego Clerissi , Leonardo Mariani

Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…

Artificial Intelligence · Computer Science 2023-04-04 Baihan Lin , Djallel Bouneffouf , Guillermo Cecchi , Kush R. Varshney

The recently released ChatGPT has demonstrated surprising abilities in natural language understanding and natural language generation. Machine translation relies heavily on the abilities of language understanding and generation. Thus, in…

Computation and Language · Computer Science 2023-04-24 Yuan Gao , Ruili Wang , Feng Hou

This paper presents a bibliometric analysis of the scientific literature related to chatbots, focusing specifically on ChatGPT. Chatbots have gained increasing attention recently, with an annual growth rate of 19.16% and 27.19% on the Web…

Digital Libraries · Computer Science 2023-04-13 Hamed Khosravi , Mohammad Reza Shafie , Morteza Hajiabadi , Ahmed Shoyeb Raihan , Imtiaz Ahmed

ChatGPT has become a global sensation. As ChatGPT and other Large Language Models (LLMs) emerge, concerns of misusing them in various ways increase, such as disseminating fake news, plagiarism, manipulating public opinion, cheating, and…

Machine Learning · Computer Science 2023-04-06 Alessandro Pegoraro , Kavita Kumari , Hossein Fereidooni , Ahmad-Reza Sadeghi

Artificial Intelligence (AI) has revolutionized various fields, including medicine and mental health support. One promising application is ChatGPT, an advanced conversational AI model that uses deep learning techniques to provide human-like…

Neurons and Cognition · Quantitative Biology 2023-11-16 Farzan Vahedifard , Atieh Sadeghniiat Haghighi , Tirth Dave , Mohammad Tolouei , Fateme Hoshyar Zare
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