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In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Task-oriented dialog (TOD) systems often require interaction with an external knowledge base to retrieve necessary entity (e.g., restaurant) information to support the response generation. Most current end-to-end TOD systems either retrieve…

Computation and Language · Computer Science 2022-09-20 Guanhuan Huang , Xiaojun Quan , Qifan Wang

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

Computation and Language · Computer Science 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

Goal-conditioned and Multi-Task Reinforcement Learning (GCRL and MTRL) address numerous problems related to robot learning, including locomotion, navigation, and manipulation scenarios. Recent works focusing on language-defined robotic…

Computation and Language · Computer Science 2023-06-21 Julien Perez , Denys Proux , Claude Roux , Michael Niemaz

Large language models (LLMs) have emerged as powerful and general solutions to many natural language tasks. However, many of the most important applications of language generation are interactive, where an agent has to talk to a person to…

Machine Learning · Computer Science 2023-11-10 Joey Hong , Sergey Levine , Anca Dragan

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding…

Computation and Language · Computer Science 2025-02-25 Giorgio Robino

Open-domain dialog generation is a challenging problem; maximum likelihood training can lead to repetitive outputs, models have difficulty tracking long-term conversational goals, and training on standard movie or online datasets may lead…

Machine Learning · Computer Science 2020-01-03 Abdelrhman Saleh , Natasha Jaques , Asma Ghandeharioun , Judy Hanwen Shen , Rosalind Picard

Modern task-oriented dialogue (TOD) systems increasingly rely on large language model (LLM) agents, leveraging Retrieval-Augmented Generation (RAG) and long-context capabilities for long-term memory utilization. However, these methods are…

Computation and Language · Computer Science 2025-08-14 Yiming Du , Bingbing Wang , Yang He , Bin Liang , Baojun Wang , Zhongyang Li , Lin Gui , Jeff Z. Pan , Ruifeng Xu , Kam-Fai Wong

Dialogue systems and large language models (LLMs) have gained considerable attention. However, the direct utilization of LLMs as task-oriented dialogue (TOD) models has been found to underperform compared to smaller task-specific models.…

Computation and Language · Computer Science 2023-10-20 Zhiyuan Hu , Yue Feng , Anh Tuan Luu , Bryan Hooi , Aldo Lipani

Existing methods for Dialogue Response Generation (DRG) in Task-oriented Dialogue Systems (TDSs) can be grouped into two categories: template-based and corpus-based. The former prepare a collection of response templates in advance and fill…

Computation and Language · Computer Science 2020-08-11 Phillip Lippe , Pengjie Ren , Hinda Haned , Bart Voorn , Maarten de Rijke

Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…

Computation and Language · Computer Science 2024-07-24 Adib Mosharrof , M. H. Maqbool , A. B. Siddique

This paper presents a plan-based architecture for response generation in collaborative consultation dialogues, with emphasis on cases in which the system (consultant) and user (executing agent) disagree. Our work contributes to an overall…

cmp-lg · Computer Science 2008-02-03 Jennifer Chu-Carroll , Sandra Carberry

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young

Therapeutic dialogue is not a sequence of isolated responses: client goals, motivation, resistance, and therapeutic alliance evolve over time. Yet current LLM-based mental health dialogue systems often lack explicit mechanisms for tracking…

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

Despite recent advancements in language models (LMs), their application to dialogue management (DM) problems and ability to carry on rich conversations remain a challenge. We use reinforcement learning (RL) to develop a dialogue agent that…

Computation and Language · Computer Science 2022-06-02 Yinlam Chow , Aza Tulepbergenov , Ofir Nachum , MoonKyung Ryu , Mohammad Ghavamzadeh , Craig Boutilier

A key barrier to using reinforcement learning (RL) in many real-world applications is the requirement of a large number of system interactions to learn a good control policy. Off-policy and Offline RL methods have been proposed to reduce…

Machine Learning · Computer Science 2022-12-02 Wenqi Cui , Linbin Huang , Weiwei Yang , Baosen Zhang

Large language models (LLMs) provide excellent text-generation capabilities, but standard prompting and generation methods generally do not lead to intentional or goal-directed agents and might necessitate considerable prompt tuning. This…

Computation and Language · Computer Science 2023-12-01 Marwa Abdulhai , Isadora White , Charlie Snell , Charles Sun , Joey Hong , Yuexiang Zhai , Kelvin Xu , Sergey Levine

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias…

Computation and Language · Computer Science 2024-07-02 Takyoung Kim , Jamin Shin , Young-Ho Kim , Sanghwan Bae , Sungdong Kim

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong
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