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Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…

Computation and Language · Computer Science 2021-06-04 Munazza Zaib , Wei Emma Zhang , Quan Z. Sheng , Adnan Mahmood , Yang Zhang

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…

Human-Computer Interaction · Computer Science 2026-02-18 Sai Keerthana Karnam , Abhisek Dash , Krishna P. Gummadi , Animesh Mukherjee , Ingmar Weber , Savvas Zannettou

Our research is focused on making a human-like question answering system which can answer rationally. The distinguishing characteristic of our approach is that it will use automated common sense reasoning to truly "understand" dialogues,…

Artificial Intelligence · Computer Science 2019-09-19 Kinjal Basu

In this study, we develop a dialogue system for a dialogue robot competition. In the system, the characteristics of sightseeing spots are expressed as "attribute vectors" in advance, and the user is questioned on the different attributes of…

Human-Computer Interaction · Computer Science 2022-10-18 Motoyuki Suzuki , Shintaro Sodeya , Taichi Nakamura

Multi-agent AI systems can be used for simulating collective decision-making in scientific and practical applications. They can also be used to introduce a diverse group discussion step in chatbot pipelines, enhancing the cultural…

Artificial Intelligence · Computer Science 2024-08-16 Razan Baltaji , Babak Hemmatian , Lav R. Varshney

Recent superhuman results in games have largely been achieved in a variety of zero-sum settings, such as Go and Poker, in which agents need to compete against others. However, just like humans, real-world AI systems have to coordinate and…

Artificial Intelligence · Computer Science 2019-12-06 Adam Lerer , Hengyuan Hu , Jakob Foerster , Noam Brown

In the future, artificial learning agents are likely to become increasingly widespread in our society. They will interact with both other learning agents and humans in a variety of complex settings including social dilemmas. We argue that…

Artificial Intelligence · Computer Science 2022-02-22 Tobias Baumann

Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…

Computers and Society · Computer Science 2026-05-25 Jianlong Zhu , Syed Muhammad Jhon Raza Naqvi , Carolin-Theresa Ziemer , Usman Naseem , Ingmar Weber

Sentiment analysis is crucial for the advancement of artificial intelligence (AI). Sentiment understanding can help AI to replicate human language and discourse. Studying the formation and response of sentiment state from well-trained…

Computation and Language · Computer Science 2020-04-23 Yanan Jia , Sony SungChu

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

This paper investigates how natural language communication with an AI agent affects human cooperative behaviour in indefinitely repeated Prisoner's Dilemma games. We conduct a laboratory experiment (n = 126) with two between-subjects…

General Economics · Economics 2026-03-18 Chowdhury Mohammad Sakib Anwar , Konstantinos Georgalos

To handle underspecified or ambiguous queries, AI assistants need a policy for managing their uncertainty to determine (a) when to guess the user intent and answer directly, (b) when to enumerate and answer multiple possible intents, and…

Machine Learning · Computer Science 2026-01-14 Jonathan Berant , Maximillian Chen , Adam Fisch , Reza Aghajani , Fantine Huot , Mirella Lapata , Jacob Eisenstein

The monotonous nature of repetitive cognitive training may cause losing interest in it and dropping out by older adults. This study introduces an adaptive technique that enables a Socially Assistive Robot (SAR) to select the most…

Robotics · Computer Science 2023-05-03 Eleonora Zedda , Marco Manca , Fabio Paterno , Carmen Santoro

Socially Assistive Robots (SARs) have shown promising potential in therapeutic scenarios as decision-making instructors or motivational companions. In human-human therapy, experts often communicate the thought process behind the decisions…

Robotics · Computer Science 2023-03-27 Carl Bettosi , Kefan Chen , Ryan Shah , Lynne Baillie

AI is being increasingly used to aid response efforts to humanitarian emergencies at multiple levels of decision-making. Such AI systems are generally understood to be stand-alone tools for decision support, with ethical assessments,…

Computers and Society · Computer Science 2022-09-23 Joseph Aylett-Bullock , Miguel Luengo-Oroz

Watching TV not only provides news information but also gives an opportunity for different generations to communicate. With the proliferation of smartphones, PC, and the Internet, increase the opportunities for communication in front of the…

Multimedia · Computer Science 2023-03-06 Donghuo Zeng , Jianming Wu , Gen Hattori , Yasuhiro Takishima

Automation of dialogue system evaluation is a driving force for the efficient development of dialogue systems. This paper introduces the bipartite-play method, a dialogue collection method for automating dialogue system evaluation. It…

Computation and Language · Computer Science 2022-11-22 Shiki Sato , Yosuke Kishinami , Hiroaki Sugiyama , Reina Akama , Ryoko Tokuhisa , Jun Suzuki

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…