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Content moderation typically combines the efforts of human moderators and machine learning models. However, these systems often rely on data where significant disagreement occurs during moderation, reflecting the subjective nature of…

Computation and Language · Computer Science 2025-09-01 Guillermo Villate-Castillo , Javier Del Ser , Borja Sanz

Machine learning models are commonly used to detect toxicity in online conversations. These models are trained on datasets annotated by human raters. We explore how raters' self-described identities impact how they annotate toxicity in…

Human-Computer Interaction · Computer Science 2022-05-03 Nitesh Goyal , Ian Kivlichan , Rachel Rosen , Lucy Vasserman

Automatic toxic language detection is critical for creating safe, inclusive online spaces. However, it is a highly subjective task, with perceptions of toxic language shaped by community norms and lived experience. Existing toxicity…

Computation and Language · Computer Science 2025-07-10 Ashima Suvarna , Christina Chance , Karolina Naranjo , Hamid Palangi , Sophie Hao , Thomas Hartvigsen , Saadia Gabriel

Identifying misogyny using artificial intelligence is a form of combating online toxicity against women. However, the subjective nature of interpreting misogyny poses a significant challenge to model the phenomenon. In this paper, we…

Computation and Language · Computer Science 2024-06-25 Jason Angel , Segun Taofeek Aroyehun , Grigori Sidorov , Alexander Gelbukh

This study introduces a prescriptive annotation benchmark grounded in humanities research to ensure consistent, unbiased labeling of offensive language, particularly for casual and non-mainstream language uses. We contribute two newly…

Computation and Language · Computer Science 2024-10-18 Xinmeng Hou

The perceived toxicity of language can vary based on someone's identity and beliefs, but this variation is often ignored when collecting toxic language datasets, resulting in dataset and model biases. We seek to understand the who, why, and…

Computation and Language · Computer Science 2022-05-11 Maarten Sap , Swabha Swayamdipta , Laura Vianna , Xuhui Zhou , Yejin Choi , Noah A. Smith

Toxicity is an increasingly common and severe issue in online spaces. Consequently, a rich line of machine learning research over the past decade has focused on computationally detecting and mitigating online toxicity. These efforts…

Computation and Language · Computer Science 2023-11-09 Wenbo Zhang , Hangzhi Guo , Ian D Kivlichan , Vinodkumar Prabhakaran , Davis Yadav , Amulya Yadav

Content moderation and toxicity classification represent critical tasks with significant social implications. However, studies have shown that major classification models exhibit tendencies to magnify or reduce biases and potentially…

Computation and Language · Computer Science 2024-11-28 Haniyeh Ehsani Oskouie , Christina Chance , Claire Huang , Margaret Capetz , Elizabeth Eyeson , Majid Sarrafzadeh

With the recent rise of toxicity in online conversations on social media platforms, using modern machine learning algorithms for toxic comment detection has become a central focus of many online applications. Researchers and companies have…

Artificial Intelligence · Computer Science 2020-03-30 Ameya Vaidya , Feng Mai , Yue Ning

Aggregating multiple annotations into a single ground truth label may hide valuable insights into annotator disagreement, particularly in tasks where subjectivity plays a crucial role. In this work, we explore methods for identifying…

Computation and Language · Computer Science 2025-09-09 Amir Homayounirad , Enrico Liscio , Tong Wang , Catholijn M. Jonker , Luciano C. Siebert

Though majority vote among annotators is typically used for ground truth labels in natural language processing, annotator disagreement in tasks such as hate speech detection may reflect differences in opinion across groups, not noise. Thus,…

Computation and Language · Computer Science 2024-03-19 Eve Fleisig , Rediet Abebe , Dan Klein

The use of machine learning (ML)-based language models (LMs) to monitor content online is on the rise. For toxic text identification, task-specific fine-tuning of these models are performed using datasets labeled by annotators who provide…

Computation and Language · Computer Science 2021-12-08 Kofi Arhin , Ioana Baldini , Dennis Wei , Karthikeyan Natesan Ramamurthy , Moninder Singh

Collecting annotations from human raters often results in a trade-off between the quantity of labels one wishes to gather and the quality of these labels. As such, it is often only possible to gather a small amount of high-quality labels.…

Machine Learning · Computer Science 2021-10-05 Neel Nanda , Jonathan Uesato , Sven Gowal

Majority voting and averaging are common approaches employed to resolve annotator disagreements and derive single ground truth labels from multiple annotations. However, annotators may systematically disagree with one another, often…

Computation and Language · Computer Science 2021-10-13 Aida Mostafazadeh Davani , Mark Díaz , Vinodkumar Prabhakaran

Annotation bias in NLP datasets remains a major challenge for developing multilingual Large Language Models (LLMs), particularly in culturally diverse settings. Bias from task framing, annotator subjectivity, and cultural mismatches can…

Computation and Language · Computer Science 2025-11-19 Xia Cui , Ziyi Huang , Naeemeh Adel

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…

Computers and Society · Computer Science 2017-09-06 Reuben Binns , Michael Veale , Max Van Kleek , Nigel Shadbolt

Hate speech spreads widely online, harming individuals and communities, making automatic detection essential for large-scale moderation, yet detecting it remains difficult. Part of the challenge lies in subjectivity: what one person flags…

Computation and Language · Computer Science 2025-12-11 Paloma Piot , David Otero , Patricia Martín-Rodilla , Javier Parapar

Annotator disagreement is widespread in NLP, particularly for subjective and ambiguous tasks such as toxicity detection and stance analysis. While early approaches treated disagreement as noise to be removed, recent work increasingly models…

Computation and Language · Computer Science 2026-01-21 Yinuo Xu , David Jurgens

Supervised classification heavily depends on datasets annotated by humans. However, in subjective tasks such as toxicity classification, these annotations often exhibit low agreement among raters. Annotations have commonly been aggregated…

Computation and Language · Computer Science 2024-05-17 Negar Mokhberian , Myrl G. Marmarelis , Frederic R. Hopp , Valerio Basile , Fred Morstatter , Kristina Lerman

Sentiment analysis is an important tool for aggregating patient voices, in order to provide targeted improvements in healthcare services. A prerequisite for this is the availability of in-domain data annotated for sentiment. This article…

Computation and Language · Computer Science 2024-04-30 Petter Mæhlum , David Samuel , Rebecka Maria Norman , Elma Jelin , Øyvind Andresen Bjertnæs , Lilja Øvrelid , Erik Velldal
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