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Effective communication, specifically through documentation, is the beating heart of collaboration among contributors in software development. Recent advancements in language models (LMs) have enabled the introduction of a new type of actor…

Software Engineering · Computer Science 2024-05-17 Bibek Poudel , Adam Cook , Sekou Traore , Shelah Ameli

While buying a product from the e-commerce websites, customers generally have a plethora of questions. From the perspective of both the e-commerce service provider as well as the customers, there must be an effective question answering…

Computation and Language · Computer Science 2020-06-01 Kalyani Roy , Smit Shah , Nithish Pai , Jaidam Ramtej , Prajit Prashant Nadkarn , Jyotirmoy Banerjee , Pawan Goyal , Surender Kumar

Large language models (LLMs) excel at generating human-like responses but often struggle with interactive tasks that require access to real-time information. This limitation poses challenges in finance, where models must access up-to-date…

Information Retrieval · Computer Science 2026-03-02 Ankur Sinha , Chaitanya Agarwal , Pekka Malo

Large language models (LLMs) have revolutionized Natural Language Processing (NLP), but their size creates computational bottlenecks. We introduce a novel approach to create accurate, sparse foundational versions of performant LLMs that…

Alternative recommender systems are critical for ecommerce companies. They guide customers to explore a massive product catalog and assist customers to find the right products among an overwhelming number of options. However, it is a…

Information Retrieval · Computer Science 2021-04-16 Mingming Guo , Nian Yan , Xiquan Cui , San He Wu , Unaiza Ahsan , Rebecca West , Khalifeh Al Jadda

Mobile applications have become indispensable companions in our daily lives. Spanning over the categories from communication and entertainment to healthcare and finance, these applications have been influential in every aspect. Despite…

Software Engineering · Computer Science 2024-09-25 Tanmai Kumar Ghosh , Atharva Pargaonkar , Nasir U. Eisty

The integration of Large Language Models into recommendation frameworks presents key advantages for personalization and adaptability of experiences to the users. Classic methods of recommendations, such as collaborative filtering and…

Information Retrieval · Computer Science 2025-01-20 Peiyang Yu , Zeqiu Xu , Jiani Wang , Xiaochuan Xu

In the wake of relentless digital transformation, data-driven solutions are emerging as powerful tools to address multifarious industrial tasks such as forecasting, anomaly detection, planning, and even complex decision-making. Although…

Artificial Intelligence · Computer Science 2023-10-18 Xu Yang , Xiao Yang , Weiqing Liu , Jinhui Li , Peng Yu , Zeqi Ye , Jiang Bian

E-commerce product catalogs contain billions of items. Most products have lengthy titles, as sellers pack them with product attributes to improve retrieval, and highlight key product aspects. This results in a gap between such unnatural…

Computation and Language · Computer Science 2023-10-26 Besnik Fetahu , Zhiyu Chen , Oleg Rokhlenko , Shervin Malmasi

The search engine plays a fundamental role in online e-commerce systems, to help users find the products they want from the massive product collections. Relevance is an essential requirement for e-commerce search, since showing products…

Information Retrieval · Computer Science 2021-02-16 Shaowei Yao , Jiwei Tan , Xi Chen , Keping Yang , Rong Xiao , Hongbo Deng , Xiaojun Wan

The rapid evolution of technology has transformed business operations and customer interactions worldwide, with personalization emerging as a key opportunity for e-commerce companies to engage customers more effectively. The application of…

Machine Learning · Computer Science 2024-08-27 Miguel Alves Gomes , Philipp Meisen , Tobias Meisen

This paper presents a case study on deploying Large Language Models (LLMs) as an advanced "annotation" mechanism to achieve nuanced content understanding (e.g., discerning content "vibe") at scale within a large-scale industrial short-form…

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

The automation of code review activities, a long-standing pursuit in software engineering, has been primarily addressed by numerous domain-specific pre-trained models. Despite their success, these models frequently demand extensive…

Software Engineering · Computer Science 2023-09-06 Junyi Lu , Lei Yu , Xiaojia Li , Li Yang , Chun Zuo

Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…

Computation and Language · Computer Science 2024-07-18 Saar Kuzi , Shervin Malmasi

In this paper, we propose a new setting for generating product descriptions from images, augmented by marketing keywords. It leverages the combined power of visual and textual information to create descriptions that are more tailored to the…

Computation and Language · Computer Science 2024-03-08 Yunxin Li , Baotian Hu , Wenhan Luo , Lin Ma , Yuxin Ding , Min Zhang

Knowledge Graphs (KGs) play a crucial role in enhancing e-commerce system performance by providing structured information about entities and their relationships, such as complementary or substitutable relations between products or product…

Information Retrieval · Computer Science 2023-05-18 Jiao Chen , Luyi Ma , Xiaohan Li , Nikhil Thakurdesai , Jianpeng Xu , Jason H. D. Cho , Kaushiki Nag , Evren Korpeoglu , Sushant Kumar , Kannan Achan

The goal of product copywriting is to capture the interest of potential buyers by emphasizing the features of products through text descriptions. As e-commerce platforms offer a wide range of services, it's becoming essential to dynamically…

Computation and Language · Computer Science 2024-05-15 Yu-Xiang Lin , Wei-Yun Ma

Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…

Information Retrieval · Computer Science 2026-01-26 Emad Siddiqui , Venkatesh Terikuti , Xuan Lu

The rapid identification of medical emergencies through digital communication channels remains a critical challenge in modern healthcare delivery, particularly with the increasing prevalence of telemedicine. This paper presents a novel…

Machine Learning · Computer Science 2024-12-24 Ferit Akaybicen , Aaron Cummings , Lota Iwuagwu , Xinyue Zhang , Modupe Adewuyi