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As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

This study deeply explores the application of large language model (LLM) in personalized recommendation system of e-commerce. Aiming at the limitations of traditional recommendation algorithms in processing large-scale and multi-dimensional…

Information Retrieval · Computer Science 2024-10-18 Wei Xu , Jue Xiao , Jianlong Chen

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

We introduce the LiLiuM series of large language models (LLMs): 1B, 7B, and 13B parameter models developed 100% in-house to fit eBay's specific needs in the e-commerce domain. This gives eBay full control over all aspects of the models…

Computation and Language · Computer Science 2024-06-19 Christian Herold , Michael Kozielski , Leonid Ekimov , Pavel Petrushkov , Pierre-Yves Vandenbussche , Shahram Khadivi

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

Computation and Language · Computer Science 2024-05-06 Nikhita Vedula , Oleg Rokhlenko , Shervin Malmasi

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely…

Computation and Language · Computer Science 2024-08-06 Shuo Zhang , Boci Peng , Xinping Zhao , Boren Hu , Yun Zhu , Yanjia Zeng , Xuming Hu

Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

E-commerce authoring entails creating engaging, diverse, and targeted content to enhance preference elicitation and retrieval experience. While Large Language Models (LLMs) have revolutionized content generation, they often fall short in…

Computation and Language · Computer Science 2024-06-12 Kaize Shi , Xueyao Sun , Dingxian Wang , Yinlin Fu , Guandong Xu , Qing Li

The emergence of Large Language Models (LLMs) has revolutionized natural language processing in various applications especially in e-commerce. One crucial step before the application of such LLMs in these fields is to understand and compare…

Computation and Language · Computer Science 2024-08-26 Chester Palen-Michel , Ruixiang Wang , Yipeng Zhang , David Yu , Canran Xu , Zhe Wu

Consumers often heavily rely on online product reviews, analyzing both quantitative ratings and textual descriptions to assess product quality. However, existing research hasn't adequately addressed how to systematically encourage the…

Information Retrieval · Computer Science 2025-04-22 Ekta Gujral , Apurva Sinha , Lishi Ji , Bijayani Sanghamitra Mishra

Large language models (LLMs) are poised to revolutionize the domain of online fashion retail, enhancing customer experience and discovery of fashion online. LLM-powered conversational agents introduce a new way of discovery by directly…

Information Retrieval · Computer Science 2024-08-20 Antonis Maronikolakis , Ana Peleteiro Ramallo , Weiwei Cheng , Thomas Kober

We present the e-Llama models: 8 billion and 70 billion parameter large language models that are adapted towards the e-commerce domain. These models are meant as foundation models with deep knowledge about e-commerce, that form a base for…

Complementary recommendations suggest combinations of useful items that play important roles in e-commerce. However, complementary relationships are often subjective and vary among individuals, making them difficult to infer from historical…

Information Retrieval · Computer Science 2025-10-10 Madoka Hagiri , Kazushi Okamoto , Koki Karube , Kei Harada , Atsushi Shibata

Web agents have emerged as a promising direction to automate Web task completion based on user instructions, significantly enhancing user experience. Recently, Web agents have evolved from traditional agents to Large Language Models…

Computation and Language · Computer Science 2025-03-25 Hongru Cai , Yongqi Li , Wenjie Wang , Fengbin Zhu , Xiaoyu Shen , Wenjie Li , Tat-Seng Chua

We introduce a novel, training free cascade for auto-prompting Large Language Models (LLMs) to assess product quality in e-commerce. Our system requires no training labels or model fine-tuning, instead automatically generating and refining…

Computation and Language · Computer Science 2025-10-29 Soham Satyadharma , Fatemeh Sheikholeslami , Swati Kaul , Aziz Umit Batur , Suleiman A. Khan

High relevance of retrieved and re-ranked items to the search query is the cornerstone of successful product search, yet measuring relevance of items to queries is one of the most challenging tasks in product information retrieval, and…

Large language models (LLMs) have demonstrated their capabilities across various NLP tasks. Their potential in e-commerce is also substantial, evidenced by practical implementations such as platform search, personalized recommendations, and…

Computation and Language · Computer Science 2025-03-21 Langming Liu , Haibin Chen , Yuhao Wang , Yujin Yuan , Shilei Liu , Wenbo Su , Xiangyu Zhao , Bo Zheng

This survey explores the fairness of large language models (LLMs) in e-commerce, examining their progress, applications, and the challenges they face. LLMs have become pivotal in the e-commerce domain, offering innovative solutions and…

Computation and Language · Computer Science 2024-06-25 Qingyang Ren , Zilin Jiang , Jinghan Cao , Sijia Li , Chiqu Li , Yiyang Liu , Shuning Huo , Tiange He , Yuan Chen

In Recommender Systems, users often seek the best products through indirect, vague, or under-specified queries, such as "best shoes for trail running". Such queries, also referred to as implicit superlative queries, pose a significant…

Information Retrieval · Computer Science 2025-04-29 Kaustubh D. Dhole , Nikhita Vedula , Saar Kuzi , Giuseppe Castellucci , Eugene Agichtein , Shervin Malmasi

Pretrained Language Models (PLM) have been greatly successful on a board range of natural language processing (NLP) tasks. However, it has just started being applied to the domain of recommendation systems. Traditional recommendation…

Machine Learning · Computer Science 2023-02-10 Nuofan Xu , Chenhui Hu
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