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Technologies increasingly mimic human-like social behaviours. Beyond prototypical conversational agents like chatbots, this also applies to basic automated systems like app notifications or self-checkout machines that address or 'talk to'…
Although deceptive design patterns are subject to growing regulatory oversight, enforcement races to keep up with the scale of the problem. One promising solution is automated detection tools, many of which are developed within academia. We…
Several one-fits-all intervention policies were introduced by the Online Social Networks (OSNs) platforms to mitigate potential harms. Nevertheless, some studies showed the limited effectiveness of these approaches. An alternative to this…
The complexity of UX design practice extends beyond ill-structured design problems to include uncertainties shaped by shifting stakeholder priorities, team dynamics, limited resources, and implementation constraints. While prior research in…
Designers hold primary responsibility for shaping the user interface (UI) and user experience (UX) of a product. This role goes beyond aesthetics and usability, extending to the privacy outcomes of user experience, which often emerge…
Large language models (LLMs) are increasingly acting as collaborative writing partners, raising questions about their impact on human agency. In this exploratory work, we investigate five "dark patterns" in human-AI co-creativity -- subtle…
Considering that prior research has found older users undergo a different privacy decision-making process compared to younger adults, more research is needed to inform the behavioral privacy disclosure effects of these strategies for…
When assisting human users in reinforcement learning (RL), we can represent users as RL agents and study key parameters, called \emph{user traits}, to inform intervention design. We study the relationship between user behaviors (policy…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
The proliferation of Large Language Model (LLM)-based Graphical User Interface (GUI) agents in web browsing scenarios present complex unintended consequences (UCs). This paper characterizes three UCs from three perspectives: phenomena,…
Social networks have become an increasingly common abstraction to capture the interactions of individual users in a number of everyday activities and applications. As a result, the analysis of such networks has attracted lots of attention…
Augmented Reality (AR) is a promising medium for guiding users through tasks, yet its impact on fostering deeper task understanding remains underexplored. This paper investigates the impact of reflective prompts -- strategic questions that…
Advances in natural language processing and understanding have led to a rapid growth in the popularity of conversational user interfaces (CUIs). While CUIs introduce novel benefits, they also yield risks that may exploit people's trust.…
The integration of Artificial Intelligence (AI) in modern society is transforming how individuals perform tasks. In high-risk domains, ensuring human control over AI systems remains a key design challenge. This article presents a novel…
New consent management platforms (CMPs) have been introduced to the web to conform with the EU's General Data Protection Regulation, particularly its requirements for consent when companies collect and process users' personal data. This…
Dark patterns have become increasingly pervasive in online choice architectures, encompassing practices like subscription traps, hiding information about fees, pre-selecting options by default, nagging, and drip pricing. Regulators around…
This research dives into exploring the dark mode effects on students of a university. Research is carried out implementing the dark mode in e-Learning sites and its impact on behavior of the users. Students are spending more time in front…
Large language model (LLM)-based computer use agents execute user commands by interacting with available UI elements, but little is known about how users want to interact with these agents or what design factors matter for their user…
Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better…
Employees work in increasingly digital environments that enable advanced analytics. Yet, they lack oversight over the systems that process their data. That means that potential analysis errors or hidden biases are hard to uncover. Recent…