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A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…

Computation and Language · Computer Science 2020-10-02 Shikib Mehri , Mihail Eric , Dilek Hakkani-Tur

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

Information extraction from conversational data is particularly challenging because the task-centric nature of conversation allows for effective communication of implicit information by humans, but is challenging for machines. The…

Computation and Language · Computer Science 2022-06-23 Sopan Khosla , Shikhar Vashishth , Jill Fain Lehman , Carolyn Rose

Sentence similarity is considered the basis of many natural language tasks such as information retrieval, question answering and text summarization. The semantic meaning between compared text fragments is based on the words semantic…

Information Retrieval · Computer Science 2016-10-17 Issa Atoum , Ahmed Otoom , Narayanan Kulathuramaiyer

The advent of ChatGPT has profoundly reshaped scientific research practices, particularly in academic writing, where non-native English-speakers (NNES) historically face linguistic barriers. This study investigates whether ChatGPT mitigates…

Computation and Language · Computer Science 2025-04-18 Dingkang Lin , Naixuan Zhao , Dan Tian , Jiang Li

The recent boom in crowdsourcing has opened up a new avenue for utilizing human intelligence in the realm of data analysis. This innovative approach provides a powerful means for connecting online workers to tasks that cannot effectively be…

Applications · Statistics 2024-02-29 Chen Jason Zhang , Yunrui Liu , Pengcheng Zeng , Ting Wu , Lei Chen , Pan Hui , Fei Hao

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

This paper presents a novel evaluation approach to text-based speaker diarization (SD), tackling the limitations of traditional metrics that do not account for any contextual information in text. Two new metrics are proposed, Text-based…

Computation and Language · Computer Science 2023-09-15 Chen Gong , Peilin Wu , Jinho D. Choi

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

Unlike well-structured text, such as news reports and encyclopedia articles, dialogue content often comes from two or more interlocutors, exchanging information with each other. In such a scenario, the topic of a conversation can vary upon…

Computation and Language · Computer Science 2021-09-13 Junpeng Liu , Yanyan Zou , Hainan Zhang , Hongshen Chen , Zhuoye Ding , Caixia Yuan , Xiaojie Wang

Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…

Computation and Language · Computer Science 2022-07-28 Stefan Larson , Kevin Leach

Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and…

Human-Computer Interaction · Computer Science 2026-03-03 Aikaterina Manoli , Janet V. T. Pauketat , Ali Ladak , Hayoun Noh , Angel Hsing-Chi Hwang , Jacy Reese Anthis

Multimodal foundation models, such as Gemini and ChatGPT, have revolutionized human-machine interactions by seamlessly integrating various forms of data. Developing a universal spoken language model that comprehends a wide range of natural…

Machine Translation (MT) Quality Estimation (QE) assesses translation reliability without reference texts. This study introduces "textual similarity" as a new metric for QE, using sentence transformers and cosine similarity to measure…

Computation and Language · Computer Science 2024-07-02 Kun Sun , Rong Wang

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

Bringing together considerations from three research trends (honest signals of collaboration, socio-semantic networks and homophily theory), we hypothesise that word use similarity and having similar social network positions are linked with…

Social and Information Networks · Computer Science 2021-11-12 A. Fronzetti Colladon , J. Saint-Charles , P. Mongeau

Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…

Human-Computer Interaction · Computer Science 2026-04-22 Haoning Xue , Yoo Jung Oh , Xinyi Zhou , Xinyu Zhang , Berit Oxley

We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…

Computation and Language · Computer Science 2018-11-02 Haojie Pan , Junpei Zhou , Zhou Zhao , Yan Liu , Deng Cai , Min Yang

Neural Chat Translation (NCT) aims to translate conversational text between speakers of different languages. Despite the promising performance of sentence-level and context-aware neural machine translation models, there still remain…

Computation and Language · Computer Science 2021-09-03 Yunlong Liang , Chulun Zhou , Fandong Meng , Jinan Xu , Yufeng Chen , Jinsong Su , Jie Zhou

Many everyday tasks ranging from fixing appliances, cooking recipes to car maintenance require expert knowledge, especially when tasks are complex and multi-step. Despite growing interest in AI agents, there is a scarcity of dialogue-video…

Computer Vision and Pattern Recognition · Computer Science 2025-08-18 Lavisha Aggarwal , Vikas Bahirwani , Lin Li , Andrea Colaco
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