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Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

As chatbots continue to evolve toward human-like, real-world, interactions, multimodality remains an active area of research and exploration. So far, efforts to integrate multimodality into chatbots have primarily focused on image-centric…

Computation and Language · Computer Science 2025-06-03 Jihyoung Jang , Minwook Bae , Minji Kim , Dilek Hakkani-Tur , Hyounghun Kim

Most of the open-domain dialogue models tend to perform poorly in the setting of long-term human-bot conversations. The possible reason is that they lack the capability of understanding and memorizing long-term dialogue history information.…

Computation and Language · Computer Science 2022-03-15 Xinchao Xu , Zhibin Gou , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Haifeng Wang , Shihang Wang

With the evolution of pre-trained language models, current open-domain dialogue systems have achieved great progress in conducting one-session conversations. In contrast, Multi-Session Conversation (MSC), which consists of multiple sessions…

Computation and Language · Computer Science 2023-02-03 Tong Zhang , Yong Liu , Boyang Li , Zhiwei Zeng , Pengwei Wang , Yuan You , Chunyan Miao , Lizhen Cui

In multi-modal dialogue systems, it is important to allow the use of images as part of a multi-turn conversation. Training such dialogue systems generally requires a large-scale dataset consisting of multi-turn dialogues that involve…

Computation and Language · Computer Science 2021-07-20 Nyoungwoo Lee , Suwon Shin , Jaegul Choo , Ho-Jin Choi , Sung-Hyun Myaeng

Dialogue safety problems severely limit the real-world deployment of neural conversational models and have attracted great research interests recently. However, dialogue safety problems remain under-defined and the corresponding dataset is…

Computation and Language · Computer Science 2022-04-05 Hao Sun , Guangxuan Xu , Jiawen Deng , Jiale Cheng , Chujie Zheng , Hao Zhou , Nanyun Peng , Xiaoyan Zhu , Minlie Huang

Current instruction data synthesis methods primarily focus on single-turn instructions and often neglect cross-turn coherence, resulting in context drift and reduced task completion rates in extended conversations. To address this…

Computation and Language · Computer Science 2025-09-26 Jiawei Chen , Xinyan Guan , Qianhao Yuan , Guozhao Mo , Weixiang Zhou , Yaojie Lu , Hongyu Lin , Ben He , Le Sun , Xianpei Han

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

We propose MemoChat, a pipeline for refining instructions that enables large language models (LLMs) to effectively employ self-composed memos for maintaining consistent long-range open-domain conversations. We demonstrate a long-range…

Computation and Language · Computer Science 2023-08-24 Junru Lu , Siyu An , Mingbao Lin , Gabriele Pergola , Yulan He , Di Yin , Xing Sun , Yunsheng Wu

When humans converse, what a speaker will say next significantly depends on what he sees. Unfortunately, existing dialogue models generate dialogue utterances only based on preceding textual contexts, and visual contexts are rarely…

Computation and Language · Computer Science 2021-06-01 Yuxian Meng , Shuhe Wang , Qinghong Han , Xiaofei Sun , Fei Wu , Rui Yan , Jiwei Li

Existing works on long-term open-domain dialogues focus on evaluating model responses within contexts spanning no more than five chat sessions. Despite advancements in long-context large language models (LLMs) and retrieval augmented…

Computation and Language · Computer Science 2024-02-28 Adyasha Maharana , Dong-Ho Lee , Sergey Tulyakov , Mohit Bansal , Francesco Barbieri , Yuwei Fang

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training…

Computation and Language · Computer Science 2025-07-09 Jing Yang Lee , Hamed Bonab , Nasser Zalmout , Ming Zeng , Sanket Lokegaonkar , Colin Lockard , Binxuan Huang , Ritesh Sarkhel , Haodong Wang

Multi-modal large language models have demonstrated remarkable zero-shot abilities and powerful image-understanding capabilities. However, the existing open-source multi-modal models suffer from the weak capability of multi-turn…

Computation and Language · Computer Science 2025-07-18 Yiming Lei , Zhizheng Yang , Zeming Liu , Haitao Leng , Shaoguo Liu , Tingting Gao , Qingjie Liu , Yunhong Wang

Neural generative models have been become increasingly popular when building conversational agents. They offer flexibility, can be easily adapted to new domains, and require minimal domain engineering. A common criticism of these systems is…

Computation and Language · Computer Science 2019-07-29 Chinnadhurai Sankar , Sandeep Subramanian , Christopher Pal , Sarath Chandar , Yoshua Bengio

People spend a substantial portion of their lives engaged in conversation, and yet our scientific understanding of conversation is still in its infancy. In this report we advance an interdisciplinary science of conversation, with findings…

Computation and Language · Computer Science 2022-03-02 Andrew Reece , Gus Cooney , Peter Bull , Christine Chung , Bryn Dawson , Casey Fitzpatrick , Tamara Glazer , Dean Knox , Alex Liebscher , Sebastian Marin

We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…

Computation and Language · Computer Science 2021-11-02 Sarah E. Finch , James D. Finch , Daniil Huryn , William Hutsell , Xiaoyuan Huang , Han He , Jinho D. Choi

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Dialogue disentanglement aims to detach the chronologically ordered utterances into several independent sessions. Conversation utterances are essentially organized and described by the underlying discourse, and thus dialogue disentanglement…

Computation and Language · Computer Science 2023-06-13 Bobo Li , Hao Fei , Fei Li , Shengqiong Wu , Lizi Liao , Yinwei Wei , Tat-Seng Chua , Donghong Ji