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Recommender systems (RS) commonly retrieve potential candidate items for users from a massive number of items by modeling user interests based on historical interactions. However, historical interaction data is highly sparse, and most items…

Information Retrieval · Computer Science 2023-01-18 Ziwei Fan , Alice Wang , Zahra Nazari

The emerging meta- and multi-verse landscape is yet another step towards the more prevalent use of already ubiquitous online markets. In such markets, recommender systems play critical roles by offering items of interest to the users,…

Information Retrieval · Computer Science 2022-09-28 Ehsan Gholami , Mohammad Motamedi , Ashwin Aravindakshan

Conversational recommender systems (CRSs) enhance recommendation quality by engaging users in multi-turn dialogues, capturing nuanced preferences through natural language interactions. However, these systems often face the false negative…

Information Retrieval · Computer Science 2025-08-11 Haozhe Xu , Xiaohua Wang , Changze Lv , Xiaoqing Zheng

Multi-behavior recommendation (MBR) aims to jointly consider multiple behaviors to improve the target behavior's performance. We argue that MBR models should: (1) model the coarse-grained commonalities between different behaviors of a user,…

Information Retrieval · Computer Science 2022-03-22 Yiqing Wu , Ruobing Xie , Yongchun Zhu , Xiang Ao , Xin Chen , Xu Zhang , Fuzhen Zhuang , Leyu Lin , Qing He

Choosing suitable psychometric scales is an essential and difficult step in psychological consultation, which requires clinicians to integrate patient information, behaviors, and dynamic contextual information. Existing systems mainly use…

Human-Computer Interaction · Computer Science 2026-05-04 Yanzeng Li , Xiaoning Cao , Jialun Zhong , Jianpeng Hu , Jiangshan Tan , Ningning Liu , Feng Xiang , Shasha Han

Cross-domain sequential recommendation (CDSR) alleviates interaction sparsity by jointly modeling user behaviors across multiple domains. While current studies have made some progresses, they still neglect two issues that severely impact…

Information Retrieval · Computer Science 2026-05-05 Zhida Qin , Zemu Liu , Haoyan Fu , Chong Zhang , Tianyu Huang , Yidong Li , Gangyi Ding

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

Sequential recommendation models are crucial for next-item recommendations in online platforms, capturing complex patterns in user interactions. However, many focus on a single behavior, overlooking valuable implicit interactions like…

Information Retrieval · Computer Science 2023-12-18 Shereen Elsayed , Ahmed Rashed , Lars Schmidt-Thieme

Reciprocal recommender system (RRS), considering a two-way matching between two parties, has been widely applied in online platforms like online dating and recruitment. Existing RRS models mainly capture static user preferences, which have…

Information Retrieval · Computer Science 2023-06-27 Bowen Zheng , Yupeng Hou , Wayne Xin Zhao , Yang Song , Hengshu Zhu

Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

Artificial Intelligence · Computer Science 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Conversational recommendation (ConvRec) systems must understand rich and diverse natural language (NL) expressions of user preferences and intents, often communicated in an indirect manner (e.g., "I'm watching my weight"). Such complex…

Computation and Language · Computer Science 2024-06-04 Sara Kemper , Justin Cui , Kai Dicarlantonio , Kathy Lin , Danjie Tang , Anton Korikov , Scott Sanner

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Information Retrieval · Computer Science 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Sequential Recommender Systems (SRS) aim to predict users' next interaction based on their historical behaviors, while still facing the challenge of data sparsity. With the rapid advancement of Multimodal Large Language Models (MLLMs),…

Information Retrieval · Computer Science 2026-02-17 Mingyao Huang , Qidong Liu , Wenxuan Yang , Moranxin Wang , Yuqi Sun , Haiping Zhu , Feng Tian , Yan Chen

Multimodal sequential recommendation (MSR) leverages diverse item modalities to improve recommendation accuracy, while achieving effective and adaptive fusion remains challenging. Existing MSR models often overlook synergistic information…

Information Retrieval · Computer Science 2026-01-19 Xinyi Zhang , Yutong Li , Peijie Sun , Letian Sha , Zhongxuan Han

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

In applications such as e-commerce, online education, and streaming services, sequential recommendation systems play a critical role. Despite the excellent performance of self-attention-based sequential recommendation models in capturing…

Information Retrieval · Computer Science 2026-02-06 Jinzhao Su , Zhenhua Huang