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Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

A well-designed recommender system can accurately capture the attributes of users and items, reflecting the unique preferences of individuals. Traditional recommendation techniques usually focus on modeling the singular type of behaviors…

Information Retrieval · Computer Science 2023-03-06 Hongrui Xuan , Yi Liu , Bohan Li , Hongzhi Yin

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

We propose a novel recommender framework, MuSTRec (Multimodal and Sequential Transformer-based Recommendation), that unifies multimodal and sequential recommendation paradigms. MuSTRec captures cross-item similarities and collaborative…

Information Retrieval · Computer Science 2026-02-10 Bucher Sahyouni , Matthew Vowels , Liqun Chen , Simon Hadfield

Conversational recommender system (CRS), which combines the techniques of dialogue system and recommender system, has obtained increasing interest recently. In contrast to traditional recommender system, it learns the user preference better…

Information Retrieval · Computer Science 2024-08-05 Yunwen Xia , Hui Fang , Jie Zhang , Chong Long

While recommender systems with multi-modal item representations (image, audio, and text), have been widely explored, learning recommendations from multi-modal user interactions (e.g., clicks and speech) remains an open problem. We study the…

Information Retrieval · Computer Science 2024-05-08 Simone Borg Bruun , Krisztian Balog , Maria Maistro

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned…

Information Retrieval · Computer Science 2023-11-01 Zhendong Chu , Nan Wang , Hongning Wang

Conversational recommender systems (CRSs) aim to understand the information needs and preferences expressed in a dialogue to recommend suitable items to the user. Most of the existing conversational recommendation datasets are synthesized…

Information Retrieval · Computer Science 2023-05-09 Yuanxing Liu , Weinan Zhang , Baohua Dong , Yan Fan , Hang Wang , Fan Feng , Yifan Chen , Ziyu Zhuang , Hengbin Cui , Yongbin Li , Wanxiang Che

Sequential recommendation is a popular paradigm in modern recommender systems. In particular, one challenging problem in this space is cross-domain sequential recommendation (CDSR), which aims to predict future behaviors given user…

Information Retrieval · Computer Science 2025-05-29 Clark Mingxuan Ju , Leonardo Neves , Bhuvesh Kumar , Liam Collins , Tong Zhao , Yuwei Qiu , Qing Dou , Sohail Nizam , Sen Yang , Neil Shah

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

Information Retrieval · Computer Science 2025-09-01 Manato Tajiri , Michimasa Inaba

Recommender systems (RSs) have emerged as very useful tools to help customers with their decision-making process, find items of their interest, and alleviate the information overload problem. There are two different lines of approaches in…

Information Retrieval · Computer Science 2021-07-06 Shahpar Yakhchi

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

A fundamental technique of recommender systems involves modeling user preferences, where queries and items are widely used as symbolic representations of user interests. Queries delineate user needs at an abstract level, providing a…

Information Retrieval · Computer Science 2024-12-17 Jiarui Jin , Xianyu Chen , Weinan Zhang , Yong Yu , Jun Wang

The sequential recommendation system utilizes historical user interactions to predict preferences. Effectively integrating diverse user behavior patterns with rich multimodal information of items to enhance the accuracy of sequential…

Information Retrieval · Computer Science 2025-08-08 Xiaoxi Cui , Weihai Lu , Yu Tong , Yiheng Li , Zhejun Zhao

Sequential recommender systems (SRS) have gained increasing popularity due to their remarkable proficiency in capturing dynamic user preferences. In the current setup of SRS, a common configuration is to uniformly consider each historical…

Information Retrieval · Computer Science 2025-06-03 Hao Zhang , Mingyue Cheng , Zhiding Liu , Junzhe Jiang

Conversational recommender systems (CRS) enable the traditional recommender systems to explicitly acquire user preferences towards items and attributes through interactive conversations. Reinforcement learning (RL) is widely adopted to…

Information Retrieval · Computer Science 2021-05-21 Yang Deng , Yaliang Li , Fei Sun , Bolin Ding , Wai Lam

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

The cold-start recommendation is an urgent problem in contemporary online applications. It aims to provide users whose behaviors are literally sparse with as accurate recommendations as possible. Many data-driven algorithms, such as the…

Information Retrieval · Computer Science 2021-10-19 Xiaowen Huang , Jitao Sang , Jian Yu , Changsheng Xu

Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

Information Retrieval · Computer Science 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li