Related papers: HCI in e-Government and e-Democracy
The development of privacy-enhancing technologies has made immense progress in reducing trade-offs between privacy and performance in data exchange and analysis. Similar tools for structured transparency could be useful for AI governance by…
Having a good Human-Computer Interaction (HCI) design is challenging. Previous works have contributed significantly to fostering HCI, including design principle with report study from the instructor view. The questions of how and to what…
Governments across the world are testing different uses of the blockchain for the delivery of their public services. Blockchain hashing - or the insertion of data in the blockchain - is one of the potential applications of the blockchain in…
Aiming to support a cross-sector and cross-border eGovernance paradigm for sharing common public services, this paper introduces an AI-enhanced solution that enables beneficiaries to participate in a decenntralized network for effective big…
Mobile apps used by children often make use of harmful techniques, such as data tracking and targeted advertising. Previous research has suggested that developers face several systemic challenges in designing apps that prioritise children's…
Countries like Estonia, Norway or Australia developed electronic voting systems, which could be used to realize parliamentary elections with the help of personal computers and the Internet. These systems are completely different in their…
Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…
While AI has benefited humans, it may also harm humans if not appropriately developed. The focus of HCI work is transiting from conventional human interaction with non-AI computing systems to interaction with AI systems. We conducted a…
Calls for heightened consideration of fairness and accountability in algorithmically-informed public decisions---like taxation, justice, and child protection---are now commonplace. How might designers support such human values? We…
Electronic government (e-government) uses information and communication technologies to deliver public services to individuals and organisations effectively, efficiently and transparently. E-government is one of the most complex systems…
Socio-technical design embeds social investigations and inquiries into (Information) Technology Design processes. In this position paper, we propose, by using the aforementioned approach the design of technology and policies can…
The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…
The societal and epistemological implications of online targeted advertising have been scrutinized by AI ethicists, legal scholars, and policymakers alike. However, the government's use of online targeting and its consequential…
User privacy concerns are widely regarded as a key obstacle to the success of modern smart cyber-physical systems. In this paper, we analyse, through an example, some of the requirements that future data collection architectures of these…
This paper proposes the concept of 'research through litigation', where a HCI researcher would bring a claim in the legal system in order to understand judicial attitudes towards technologies. Based on my seven years of experience of…
Human-centered computing research has been increasingly applied to address important challenges in the health domain. Conducting research in cross-disciplinary teams can come with a lot of challenges in integrating knowledge across fields.…
Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…
Since this century, the speed, availability, and plethora of online informational content have made it increasingly difficult for humans to keep an overview of real-world situations, build a personal opinion, and sometimes even decide on…
In this paper we present a novel model for governing societies based on modern information technology, which neither relies on manual bureaucratic labor, nor depends on process-based e-government services for governance. We expose the flaws…
Generative AI technologies are growing in power, utility, and use. As generative technologies are being incorporated into mainstream applications, there is a need for guidance on how to design those applications to foster productive and…