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Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…
To protect consumer privacy, the California Consumer Privacy Act (CCPA) mandates that businesses provide consumers with a straightforward way to opt out of the sale and sharing of their personal information. However, the control that…
Existing fashion datasets do not consider the multi-facts that cause a consumer to like or dislike a fashion image. Even two consumers like a same fashion image, they could like this image for total different reasons. In this paper, we…
Recommender systems help users to find their appropriate items among large volumes of information. Different types of recommender systems have been proposed. Among these, context-aware recommender systems aim at personalizing as much as…
Limited transparency in targeted advertising on online content delivery platforms can breed mistrust for both viewers (of the content and ads) and advertisers. This user study (n=864) explores how explanations for targeted ads can bridge…
Large-scale human mobility datasets play increasingly critical roles in many algorithmic systems, business processes and policy decisions. Unfortunately there has been little focus on understanding bias and other fundamental shortcomings of…
Privacy policies are often complex. An exception is the two-page standardized notice that U.S. financial institutions must provide under the Gramm-Leach-Bliley Act (GLBA). However, banks now operate websites, mobile apps, and other services…
Berkson errors are commonplace in empirical microeconomics. In consumer demand this form of measurement error occurs when the price an individual pays is measured by the (weighted) average price paid by individuals in a specified group…
Climate change, which is now considered one of the biggest threats to humanity, is also the reason behind various other environmental concerns. Continued negligence might lead us to an irreparably damaged environment. After the partial…
Call Detail Records (CDRs) are data recorded by telecommunications companies, consisting of basic informations related to several dimensions of the calls made through the network: the source, destination, date and time of calls. CDRs data…
Since the public release of ChatGPT in November 2022, the AI landscape is undergoing a rapid transformation. Currently, the use of AI chatbots by consumers has largely been limited to image generation or question-answering language models.…
User quality of experience in the context of Web browsing is being researched widely, with plenty of developments occurring alongside technological advances, not seldom driven by big industry players. With the huge reach and infrastructure…
Cookie banners and privacy settings attempt to give users a sense of control over how their personal data is collected and used, but background tracking of personal information often continues unnoticed. To explore how such invisible data…
In this paper, we empirically demonstrate the growing importance of reliability by measuring its effect on user behavior. We present an approach for broadband reliability characterization using data collected by many emerging national…
Credit card fraud is an ongoing problem for almost all industries in the world, and it raises millions of dollars to the global economy each year. Therefore, there is a number of research either completed or proceeding in order to detect…
Data generated by users on digital platforms are a crucial resource for advocates and researchers interested in uncovering digital inequities, auditing algorithms, and understanding human behavior. Yet data access is often restricted. How…
Recommender systems help users find relevant items of interest based on the past preferences of those users. In many domains, however, the tastes and preferences of users change over time due to a variety of factors and recommender systems…
Organizations use privacy policies to communicate their data collection practices to their clients. A privacy policy is a set of statements that specifies how an organization gathers, uses, discloses, and maintains a client's data. However,…
The California Consumer Privacy Act (CCPA) -- which began enforcement on July 1, 2020 -- grants California users the affirmative right to opt-out of the sale of their personal information. In this work, we perform a series of observational…
Algorithms and technologies are essential tools that pervade all aspects of our daily lives. In the last decades, health care research benefited from new computer-based recruiting methods, the use of federated architectures for data…