Related papers: User Attitudes to Content Moderation in Web Search
Traditionally, the efficiency and effectiveness of search systems have both been of great interest to the information retrieval community. However, an in-depth analysis of the interaction between the response latency and users' subjective…
Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…
Though detection systems have been developed to identify obscene content such as pornography and violence, artificial intelligence is simply not good enough to fully automate this task yet. Due to the need for manual verification, social…
In recent years, social media companies have grappled with defining and enforcing content moderation policies surrounding political content on their platforms, due in part to concerns about political bias, disinformation, and polarization.…
This paper develops a theoretical model to study the economic incentives for a social media platform to moderate user-generated content. We show that a self-interested platform can use content moderation as an effective marketing tool to…
Students are increasingly using online materials to learn new subjects or to supplement their learning process in educational institutions. Issues regarding gender bias have been raised in the context of formal education and some measures…
In the process of information gathering on the web, confirmation bias is known to exist, exemplified in phenomena such as echo chambers and filter bubbles. Our purpose is to reveal how people consume news and discuss these phenomena. In web…
To reduce the spread of misinformation, social media platforms may take enforcement actions against offending content, such as adding informational warning labels, reducing distribution, or removing content entirely. However, both their…
Web search is among the most ubiquitous online activities, commonly used to acquire new knowledge and to satisfy learning-related objectives through informational search sessions. The importance of learning as an outcome of web search has…
Many online services, such as search engines, social media platforms, and digital marketplaces, are advertised as being available to any user, regardless of their age, gender, or other demographic factors. However, there are growing…
Web search is among the most frequent online activities. Whereas traditional information retrieval techniques focus on the information need behind a user query, previous work has shown that user behaviour and interaction can provide…
Toxicity annotators and content moderators often default to mental shortcuts when making decisions. This can lead to subtle toxicity being missed, and seemingly toxic but harmless content being over-detected. We introduce BiasX, a framework…
Search engines play a central role in routing political information to citizens. The algorithmic personalization of search results by large search engines like Google implies that different users may be offered systematically different…
Information is transmitted through websites, and immediate reactions to various kinds of information are required. Hence, efforts by users to select information themselves have increased, which is fueling further improvements in…
In this paper we review studies of the growth of the Internet and technologies that are useful for information search and retrieval on the Web. Search engines are retrieve the efficient information. We collected data on the Internet from…
Survey-based studies suggest that search engines are trusted more than social media or even traditional news, although cases of false information or defamation are known. In this study, we analyze query suggestion features of three search…
Information on the web is prodigious; searching relevant information is difficult making web users to rely on search engines for finding relevant information on the web. Search engines index and categorize web pages according to their…
Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…
Social media platforms have diverse content moderation policies, with many prominent actors hesitant to impose strict regulations. A key reason for this reluctance could be the competitive advantage that comes with lax regulation. A popular…
Click-through data has proven to be a valuable resource for improving search-ranking quality. Search engines can easily collect click data, but biases introduced in the data can make it difficult to use the data effectively. In order to…