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ChatGPT has gained a huge popularity since its introduction. Its positive aspects have been reported through many media platforms, and some analyses even showed that ChatGPT achieved a decent grade in professional exams, adding extra…

Computation and Language · Computer Science 2023-11-15 Myeongjun Erik Jang , Thomas Lukasiewicz

The release of ChatGPT in 2022 triggered a rapid surge in generative artificial intelligence mobile apps (Gen-AI apps). Despite widespread adoption, little is known about how end users perceive and evaluate these Gen-AI functionalities. We…

Software Engineering · Computer Science 2026-04-30 Buthayna AlMulla , Maram Assi , Safwat Hassan

Large Language Models (LLMs) have taken the world by storm, demonstrating their ability not only to automate tedious tasks, but also to show some degree of proficiency in completing software engineering tasks. A key concern with LLMs is…

Software Engineering · Computer Science 2025-01-15 Takashi Nakano , Kazumasa Shimari , Raula Gaikovina Kula , Christoph Treude , Marc Cheong , Kenichi Matsumoto

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Developing user-centred applications that address diverse user needs requires rigorous user research. This is time, effort and cost-consuming. With the recent rise of generative AI techniques based on Large Language Models (LLMs), there is…

Human-Computer Interaction · Computer Science 2024-04-09 Yutan Huang , Tanjila Kanij , Anuradha Madugalla , Shruti Mahajan , Chetan Arora , John Grundy

Background: The integration of artificial intelligence (AI) into daily life, particularly through chatbots utilizing natural language processing (NLP), presents both revolutionary potential and unique challenges. This intended to…

Computation and Language · Computer Science 2024-04-16 Gian Alexandre Michaelsen , Renato P. dos Santos

Generative AI tools, particularly those utilizing large language models (LLMs), are increasingly used in everyday contexts. While these tools enhance productivity and accessibility, little is known about how Deaf and Hard of Hearing (DHH)…

Human-Computer Interaction · Computer Science 2025-01-23 Shuxu Huffman , Si Chen , Kelly Avery Mack , Haotian Su , Qi Wang , Raja Kushalnagar

Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models…

Human-Computer Interaction · Computer Science 2024-12-02 Amama Mahmood , Junxiang Wang , Bingsheng Yao , Dakuo Wang , Chien-Ming Huang

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

The transformative influence of Large Language Models (LLMs) is profoundly reshaping the Artificial Intelligence (AI) technology domain. Notably, ChatGPT distinguishes itself within these models, demonstrating remarkable performance in…

Software Engineering · Computer Science 2024-05-28 Sayed Erfan Arefin , Tasnia Ashrafi Heya , Hasan Al-Qudah , Ynes Ineza , Abdul Serwadda

Large language models (LLMs) have gained widespread popularity and have steadily improved over time, enabling software developers to use them for various code-related tasks. One common task is code refactoring, where the LLM suggests…

Software Engineering · Computer Science 2026-05-07 David Schön , Faiza Amjad , Tehreem Asif , Ranim Khojah , Mazen Mohamad , Francisco Gomes de Oliveira Neto , Philipp Leitner

Automated benchmarks dominate the evaluation of large language models, yet no systematic study has compared user satisfaction, adoption motivations, and frustrations across competing platforms using a consistent instrument. We address this…

Human-Computer Interaction · Computer Science 2026-03-27 Moiz Sadiq Awan , Muhammad Haris Noor , Muhammad Salman Munaf

$ $Large Language Models (LLMs) are being increasingly utilized in various applications, with code generations being a notable example. While previous research has shown that LLMs have the capability to generate both secure and insecure…

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

Large language models (LLMs) have demonstrated impressive capabilities across various NLP tasks. Additionally, LLMs are also highly valuable in supporting software engineering tasks, particularly in the field of code generation. Automatic…

Software Engineering · Computer Science 2024-04-16 Zhijie Liu , Yutian Tang , Xiapu Luo , Yuming Zhou , Liang Feng Zhang

Large language models (LLMs) in the form of chatbots like ChatGPT and Llama are increasingly proposed as "silicon samples" for simulating human opinions. This study examines this notion, arguing that LLMs may misrepresent population-level…

Computation and Language · Computer Science 2025-07-08 Dai Li , Linzhuo Li , Huilian Sophie Qiu

Developers now have access to a growing array of increasingly autonomous AI tools for software development. While many studies examine copilots that provide chat assistance or code completions, evaluations of coding agents -- which can…

Software Engineering · Computer Science 2025-09-16 Valerie Chen , Ameet Talwalkar , Robert Brennan , Graham Neubig

This full research-to-practice paper explores approaches for developing course chatbots by comparing low-code platforms and custom-coded solutions in educational contexts. With the rise of Large Language Models (LLMs) like GPT-4 and LLaMA,…

Human-Computer Interaction · Computer Science 2025-09-18 Hemil Mehta , Tanvi Raut , Kohav Yadav , Edward F. Gehringer

Recent advancements in large language models, including GPT-4 and its variants, and Generative AI-assisted coding tools like GitHub Copilot, ChatGPT, and Tabnine, have significantly transformed software development. This paper analyzes how…

Software Engineering · Computer Science 2024-11-05 Vijay Joshi , Iver Band

Context: AI-assisted code generation tools have become increasingly prevalent in software engineering, offering the ability to generate code from natural language prompts or partial code inputs. Notable examples of these tools include…

Software Engineering · Computer Science 2023-10-24 Burak Yetiştiren , Işık Özsoy , Miray Ayerdem , Eray Tüzün