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As large language models (LLMs) advance and become widespread, students increasingly turn to systems like ChatGPT for assistance with writing tasks. Educators are concerned with students' usage of ChatGPT beyond cheating; using ChatGPT may…

Human-Computer Interaction · Computer Science 2026-04-23 Andrew Jelson , Daniel Manesh , Alice Jang , Daniel Dunlap , Young-Ho Kim , Sang Won Lee

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

Human-Computer Interaction · Computer Science 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

Computation and Language · Computer Science 2024-11-19 Sumit Kumar Dam , Choong Seon Hong , Yu Qiao , Chaoning Zhang

This paper delves into the realm of ChatGPT, an AI-powered chatbot that utilizes topic modeling and reinforcement learning to generate natural responses. Although ChatGPT holds immense promise across various industries, such as customer…

Cryptography and Security · Computer Science 2023-07-27 Xiaodong Wu , Ran Duan , Jianbing Ni

A rapidly growing body of research is examining how LLMs influence developers when they code. To date, this research has tended to focus on productivity and code quality outcomes, rather than the underlying cognitive processes involved in…

Research within sociotechnical domains, such as Software Engineering, fundamentally requires a thorough consideration of the human perspective. However, traditional qualitative data collection methods suffer from challenges related to…

Software Engineering · Computer Science 2023-11-21 Marco A. Gerosa , Bianca Trinkenreich , Igor Steinmacher , Anita Sarma

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Stack Overflow is a popular Q&A platform where users ask technical questions and receive answers from a community of experts. Recently, there has been a significant increase in the number of answers generated by ChatGPT, which can lead to…

Software Engineering · Computer Science 2026-02-05 Suyu Ma , Chunyang Chen , Hourieh Khalajzadeh , John Grundy

LLMs such as ChatGPT have been widely adopted by students in higher education as tools for learning programming and related concepts. However, it remains unclear how effective students are and what strategies students use while learning…

Human-Computer Interaction · Computer Science 2025-03-25 Aayush Kumar , Daniel Prol , Amin Alipour , Sruti Srinivasa Ragavan

Context: Software developers often ask questions on Technical Q&A forums like Stack Overflow (SO) to seek solutions to their programming-related problems (e.g., errors and unexpected behavior of code). Problem: Many questions miss required…

Software Engineering · Computer Science 2025-04-24 Saikat Mondal , Chanchal K. Roy

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an…

Software Engineering · Computer Science 2024-03-18 Huizi Hao , Kazi Amit Hasan , Hong Qin , Marcos Macedo , Yuan Tian , Steven H. H. Ding , Ahmed E. Hassan

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

Since the release of LLM-based tools such as GitHub Copilot and ChatGPT the media and popular scientific literature, but also journals such as the Communications of the ACM, have been flooded with opinions how these tools will change…

Software Engineering · Computer Science 2023-10-11 Johan Jeuring , Roel Groot , Hieke Keuning

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

Software developers often look for solutions to their code-level problems by submitting questions to technical Q&A websites like Stack Overflow (SO). They usually include example code segments with questions to describe the programming…

Software Engineering · Computer Science 2021-12-21 Saikat Mondal , Banani Roy

AI-based chatbots have the potential to accelerate learning and teaching, but may also have counterproductive consequences without thoughtful design and scaffolding. To better understand teachers' perspectives on large language model…

This study compares the design practices and performance of ChatGPT 4.0, a large language model (LLM), against graduate engineering students in a 48-hour prototyping hackathon, based on a dataset comprising more than 100 prototypes. The LLM…

Human-Computer Interaction · Computer Science 2025-03-04 Daniel Nygård Ege , Henrik H. Øvrebø , Vegar Stubberud , Martin Francis Berg , Christer Elverum , Martin Steinert , Håvard Vestad

Timely, personalized feedback is essential for students learning programming. LLM-powered tools like ChatGPT offer instant support, but reveal direct answers with code, which may hinder deep conceptual engagement. We developed CodeAid, an…

Human-Computer Interaction · Computer Science 2024-02-27 Majeed Kazemitabaar , Runlong Ye , Xiaoning Wang , Austin Z. Henley , Paul Denny , Michelle Craig , Tovi Grossman

Conversational large-language models are extensively used for issue resolution tasks. However, not all developer-LLM conversations are useful for effective issue resolution. In this paper, we analyze 686 developer-ChatGPT conversations…

Software Engineering · Computer Science 2025-11-25 Ramtin Ehsani , Sakshi Pathak , Esteban Parra , Sonia Haiduc , Preetha Chatterjee
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