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Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…

Computation and Language · Computer Science 2024-11-20 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

In second language learning, scenario-based conversation practice is important for language learners to achieve fluency in speaking, but students often lack sufficient opportunities to practice their conversational skills with qualified…

Computation and Language · Computer Science 2024-04-01 Shuyao Xu , Long Qin , Tianyang Chen , Zhenzhou Zha , Bingxue Qiu , Weizhi Wang

Existing dialogue data augmentation (DA) techniques predominantly focus on augmenting utterance-level dialogues, which makes it difficult to take dialogue contextual information into account. The advent of large language models (LLMs) has…

Computation and Language · Computer Science 2024-06-25 Jiyue Jiang , Liheng Chen , Sheng Wang , Lingpeng Kong , Yu Li , Chuan Wu

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

Computation and Language · Computer Science 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

This study presents a framework for automated evaluation of dynamically evolving topic models using Large Language Models (LLMs). Topic modeling is essential for organizing and retrieving scholarly content in digital library systems,…

Computation and Language · Computer Science 2025-10-24 Zhiyin Tan , Jennifer D'Souza

Existing end-to-end modeling methods for modular task-oriented dialog systems are typically tailored to specific datasets, making it challenging to adapt to new dialog scenarios. In this work, we propose ESAinsTOD, a unified End-to-end…

Computation and Language · Computer Science 2026-03-11 Dechuan Teng , Chunlin Lu , Libo Qin , Wanxiang Che

In this study, we explore the application of Large Language Models (LLMs) for generating synthetic users and simulating user conversations with a task-oriented dialogue system and present detailed results and their analysis. We propose a…

Computation and Language · Computer Science 2025-02-19 Adnan Ahmad , Stefan Hillmann , Sebastian Möller

Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative…

Computation and Language · Computer Science 2024-11-26 Magdalena Kaiser , Patrick Ernst , György Szarvas

Task-oriented dialogue systems based on Large Language Models (LLMs) have gained increasing attention across various industries and achieved significant results. Current approaches condense complex procedural workflows into a single agent…

Multiagent Systems · Computer Science 2025-05-21 Zihao Feng , Xiaoxue Wang , Bowen Wu , Weihong Zhong , Zhen Xu , Hailong Cao , Tiejun Zhao , Ying Li , Baoxun Wang

Large language models (LLMs) have demonstrated strong reasoning and tool-use capabilities, yet they often fail in real-world tool-interactions due to incorrect parameterization, poor tool selection, or misinterpretation of user intent.…

Artificial Intelligence · Computer Science 2025-09-23 Hy Dang , Tianyi Liu , Zhuofeng Wu , Jingfeng Yang , Haoming Jiang , Tao Yang , Pei Chen , Zhengyang Wang , Helen Wang , Huasheng Li , Bing Yin , Meng Jiang

Recent work has shown that self-supervised dialog-specific pretraining on large conversational datasets yields substantial gains over traditional language modeling (LM) pretraining in downstream task-oriented dialog (TOD). These approaches,…

Computation and Language · Computer Science 2022-05-24 Chia-Chien Hung , Anne Lauscher , Simone Paolo Ponzetto , Goran Glavaš

Recent advances in large language models (LLMs) have led to their popularity across multiple use-cases. However, prompt engineering, the process for optimally utilizing such models, remains approximation-driven and subjective. Most of the…

Computational Complexity · Computer Science 2025-04-29 Aashutosh Nema , Samaksh Gulati , Evangelos Giakoumakis , Bipana Thapaliya

Designing task-oriented dialogue systems is a challenging research topic, since it needs not only to generate utterances fulfilling user requests but also to guarantee the comprehensibility. Many previous works trained end-to-end (E2E)…

Computation and Language · Computer Science 2021-02-22 Jianhong Wang , Yuan Zhang , Tae-Kyun Kim , Yunjie Gu

Recent months have seen the emergence of a powerful new trend in which large language models (LLMs) are augmented to become autonomous language agents capable of performing objective oriented multi-step tasks on their own, rather than…

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Pre-trained language models (PrLM) has been shown powerful in enhancing a broad range of downstream tasks including various dialogue related ones. However, PrLMs are usually trained on general plain text with common language model (LM)…

Computation and Language · Computer Science 2021-08-03 Yi Xu , Hai Zhao

Response generation is one of the critical components in task-oriented dialog systems. Existing studies have shown that large pre-trained language models can be adapted to this task. The typical paradigm of adapting such extremely large…

Computation and Language · Computer Science 2023-02-14 Sandesh Swamy , Narges Tabari , Chacha Chen , Rashmi Gangadharaiah

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

Large Language Models have demonstrated outstanding performance across various downstream tasks and have been widely applied in multiple scenarios. Human-annotated preference data is used for training to further improve LLMs' performance,…

Computation and Language · Computer Science 2025-03-06 Shimao Zhang , Xiao Liu , Xin Zhang , Junxiao Liu , Zheheng Luo , Shujian Huang , Yeyun Gong

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…