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Related papers: Bias and Fairness in Chatbots: An Overview

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Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

As the capabilities of generative language models continue to advance, the implications of biases ingrained within these models have garnered increasing attention from researchers, practitioners, and the broader public. This article…

Computers and Society · Computer Science 2023-11-14 Emilio Ferrara

The growing use of large language model (LLM)-based chatbots has raised concerns about fairness. Fairness issues in LLMs can lead to severe consequences, such as bias amplification, discrimination, and harm to marginalized communities.…

Computation and Language · Computer Science 2025-06-11 Zhiting Fan , Ruizhe Chen , Tianxiang Hu , Zuozhu Liu

Large Language Models (LLMs) have shown powerful performance and development prospects and are widely deployed in the real world. However, LLMs can capture social biases from unprocessed training data and propagate the biases to downstream…

Computation and Language · Computer Science 2024-02-22 Yingji Li , Mengnan Du , Rui Song , Xin Wang , Ying Wang

Evaluating chatbot fairness is crucial given their rapid proliferation, yet typical chatbot tasks (e.g., resume writing, entertainment) diverge from the institutional decision-making tasks (e.g., resume screening) which have traditionally…

Over the last year, Large Language Models (LLMs) like ChatGPT have become widely available and have exhibited fairness issues similar to those in previous machine learning systems. Current research is primarily focused on analyzing and…

Machine Learning · Computer Science 2024-04-04 Anna Kruspe

Large Language Models (LLMs) have demonstrated remarkable success across various domains but often lack fairness considerations, potentially leading to discriminatory outcomes against marginalized populations. Unlike fairness in traditional…

Computation and Language · Computer Science 2024-08-09 Thang Doan Viet , Zichong Wang , Minh Nhat Nguyen , Wenbin Zhang

Large Language Models (LLMs) have demonstrated remarkable success across various domains. However, despite their promising performance in numerous real-world applications, most of these algorithms lack fairness considerations. Consequently,…

Computation and Language · Computer Science 2024-12-20 Zhibo Chu , Zichong Wang , Wenbin Zhang

Large Language Models(LLMs) have revolutionized various applications in natural language processing (NLP) by providing unprecedented text generation, translation, and comprehension capabilities. However, their widespread deployment has…

Computation and Language · Computer Science 2024-09-26 Rajesh Ranjan , Shailja Gupta , Surya Narayan Singh

Large Language Models(LLMs)have become effective tools for natural language processing and have been used in many different fields. This essay offers a succinct summary of various LLM subcategories. The survey emphasizes recent developments…

Computation and Language · Computer Science 2023-07-21 Saurabh Pahune , Manoj Chandrasekharan

Understanding and addressing unfairness in LLMs are crucial for responsible AI deployment. However, there is a limited number of quantitative analyses and in-depth studies regarding fairness evaluations in LLMs, especially when applying…

Machine Learning · Computer Science 2024-05-07 Yunqi Li , Lanjing Zhang , Yongfeng Zhang

With the widespread use of AI systems and applications in our everyday lives, it is important to take fairness issues into consideration while designing and engineering these types of systems. Such systems can be used in many sensitive…

Machine Learning · Computer Science 2022-01-26 Ninareh Mehrabi , Fred Morstatter , Nripsuta Saxena , Kristina Lerman , Aram Galstyan

Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Jamell Dacon , Wenqi Fan , Hui Liu , Zitao Liu , Jiliang Tang

As NLP models become more integrated with the everyday lives of people, it becomes important to examine the social effect that the usage of these systems has. While these models understand language and have increased accuracy on difficult…

Computation and Language · Computer Science 2022-04-21 Rajas Bansal

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

Computation and Language · Computer Science 2024-11-19 Sumit Kumar Dam , Choong Seon Hong , Yu Qiao , Chaoning Zhang

The rise of general-purpose artificial intelligence (AI) systems, particularly large language models (LLMs), has raised pressing moral questions about how to reduce bias and ensure fairness at scale. Researchers have documented a sort of…

Computation and Language · Computer Science 2025-06-06 Jacy Anthis , Kristian Lum , Michael Ekstrand , Avi Feller , Chenhao Tan

Large language models (LLMs), such as ChatGPT, have rapidly penetrated into people's work and daily lives over the past few years, due to their extraordinary conversational skills and intelligence. ChatGPT has become the fastest-growing…

Computation and Language · Computer Science 2024-09-04 Wenxuan Wang

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Rapid advancements of large language models (LLMs) have enabled the processing, understanding, and generation of human-like text, with increasing integration into systems that touch our social sphere. Despite this success, these models can…

Computation and Language · Computer Science 2024-07-16 Isabel O. Gallegos , Ryan A. Rossi , Joe Barrow , Md Mehrab Tanjim , Sungchul Kim , Franck Dernoncourt , Tong Yu , Ruiyi Zhang , Nesreen K. Ahmed

In a world of daily emerging scientific inquisition and discovery, the prolific launch of machine learning across industries comes to little surprise for those familiar with the potential of ML. Neither so should the congruent expansion of…

Artificial Intelligence · Computer Science 2021-12-13 Brianna Richardson , Juan E. Gilbert
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