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Related papers: RADE: Reference-Assisted Dialogue Evaluation for O…

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Retrieval-Augmented Generation (RAG) enhances recency and factuality in answers. However, existing evaluations rarely test how well these systems cope with real-world noise, conflicting between internal and external retrieved contexts, or…

Computation and Language · Computer Science 2025-10-29 Yixiao Zeng , Tianyu Cao , Danqing Wang , Xinran Zhao , Zimeng Qiu , Morteza Ziyadi , Tongshuang Wu , Lei Li

Open-domain dialog generation is a challenging problem; maximum likelihood training can lead to repetitive outputs, models have difficulty tracking long-term conversational goals, and training on standard movie or online datasets may lead…

Machine Learning · Computer Science 2020-01-03 Abdelrhman Saleh , Natasha Jaques , Asma Ghandeharioun , Judy Hanwen Shen , Rosalind Picard

Open-domain conversational question answering can be viewed as two tasks: passage retrieval and conversational question answering, where the former relies on selecting candidate passages from a large corpus and the latter requires better…

Computation and Language · Computer Science 2022-11-18 Hung-Chieh Fang , Kuo-Han Hung , Chao-Wei Huang , Yun-Nung Chen

Establishing retrieval-based dialogue systems that can select appropriate responses from the pre-built index has gained increasing attention from researchers. For this task, the adoption of pre-trained language models (such as BERT) has led…

Computation and Language · Computer Science 2021-10-04 Chongyang Tao , Jiazhan Feng , Chang Liu , Juntao Li , Xiubo Geng , Daxin Jiang

Open-domain question answering (QA) aims to find the answer to a question from a large collection of documents.Though many models for single-document machine comprehension have achieved strong performance, there is still much room for…

Computation and Language · Computer Science 2020-06-11 Mantong Zhou , Zhouxing Shi , Minlie Huang , Xiaoyan Zhu

Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

Information Retrieval · Computer Science 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Computation and Language · Computer Science 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

Reinforcement learning (RL) is a powerful approach to enhance task-oriented dialogue (TOD) systems. However, existing RL methods tend to mainly focus on generation tasks, such as dialogue policy learning (DPL) or response generation (RG),…

Artificial Intelligence · Computer Science 2024-06-21 Huifang Du , Shuqin Li , Minghao Wu , Xuejing Feng , Yuan-Fang Li , Haofen Wang

Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan

We aim to overcome the lack of diversity in responses of current dialogue systems and to develop a dialogue system that is engaging as a conversational partner. We propose a generator-evaluator model that evaluates multiple responses…

Computation and Language · Computer Science 2022-06-13 Ryoma Sakaeda , Daisuke Kawahara

Existing research studies on cross-sentence relation extraction in long-form multi-party conversations aim to improve relation extraction without considering the explainability of such methods. This work addresses that gap by focusing on…

Computation and Language · Computer Science 2022-10-20 Alon Albalak , Varun Embar , Yi-Lin Tuan , Lise Getoor , William Yang Wang

Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and…

Computation and Language · Computer Science 2020-04-02 Nouha Dziri , Ehsan Kamalloo , Kory W. Mathewson , Osmar Zaiane

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

Computation and Language · Computer Science 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

End-to-end (E2E) task-oriented dialogue (ToD) systems are prone to fall into the so-called "likelihood trap", resulting in generated responses which are dull, repetitive, and often inconsistent with dialogue history. Comparing ranked lists…

Computation and Language · Computer Science 2022-12-20 Songbo Hu , Ivan Vulić , Fangyu Liu , Anna Korhonen

Automatic open-domain dialogue evaluation has attracted increasing attention, yet remains challenging due to the complexity of assessing response appropriateness. Traditional evaluation metrics, typically trained with true positive and…

Computation and Language · Computer Science 2025-09-17 Bohao Yang , Kun Zhao , Dong Liu , Chen Tang , Liang Zhan , Chenghua Lin

Evaluating AI tutor responses requires more than factual correctness: tutors must identify mistakes, locate errors, provide guidance, and offer actionable next steps. We present GRADE, a systematic study of open-source models for…

Computation and Language · Computer Science 2026-05-28 Parth Bhalerao , Jeromy Chang , David Chou , Oana Ignat

We study the limitations of Large Language Models (LLMs) for the task of response generation in human-machine dialogue. Several techniques have been proposed in the literature for different dialogue types (e.g., Open-Domain). However, the…

Computation and Language · Computer Science 2024-08-06 Simone Alghisi , Massimo Rizzoli , Gabriel Roccabruna , Seyed Mahed Mousavi , Giuseppe Riccardi

Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…

Computation and Language · Computer Science 2024-08-01 Xi Wang , Procheta Sen , Ruizhe Li , Emine Yilmaz

Recent advances in synergizing large reasoning models (LRMs) with retrieval-augmented generation (RAG) have shown promising results, yet two critical challenges remain: (1) reasoning models typically operate from a single, unchallenged…

Artificial Intelligence · Computer Science 2026-01-12 Can Xu , Lingyong Yan , Jiayi Wu , Haosen Wang , Shuaiqiang Wang , Yuchen Li , Jizhou Huang , Dawei Yin , Xiang Li

Language systems have been of great interest to the research community and have recently reached the mass market through various assistant platforms on the web. Reinforcement Learning methods that optimize dialogue policies have seen…

Machine Learning · Computer Science 2024-02-09 Floris den Hengst , Mark Hoogendoorn , Frank van Harmelen , Joost Bosman
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