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We introduce TechQA, a domain-adaptation question answering dataset for the technical support domain. The TechQA corpus highlights two real-world issues from the automated customer support domain. First, it contains actual questions posed…

Extractive question answering (QA) systems can enable physicians and researchers to query medical records, a foundational capability for designing clinical studies and understanding patient medical history. However, building these systems…

Computation and Language · Computer Science 2023-12-07 Joel Stremmel , Ardavan Saeedi , Hamid Hassanzadeh , Sanjit Batra , Jeffrey Hertzberg , Jaime Murillo , Eran Halperin

Skilled human interviewers can extract valuable information from experts. This raises a fundamental question: what makes some questions more effective than others? To address this, a quantitative evaluation of question-generation models is…

Computer Vision and Pattern Recognition · Computer Science 2025-12-18 Huaying Zhang , Atsushi Hashimoto , Tosho Hirasawa

We focus on multiple-choice question answering (QA) tasks in subject areas such as science, where we require both broad background knowledge and the facts from the given subject-area reference corpus. In this work, we explore simple yet…

Computation and Language · Computer Science 2019-10-03 Xiaoman Pan , Kai Sun , Dian Yu , Jianshu Chen , Heng Ji , Claire Cardie , Dong Yu

Question Answering (QA) is a task in which a machine understands a given document and a question to find an answer. Despite impressive progress in the NLP area, QA is still a challenging problem, especially for non-English languages due to…

Computation and Language · Computer Science 2022-02-04 ByungHoon So , Kyuhong Byun , Kyungwon Kang , Seongjin Cho

Spoken question answering (SQA) systems are critical for digital assistants and other real-world use cases, but evaluating their performance is a challenge due to the importance of human-spoken questions. This study presents a new…

Computation and Language · Computer Science 2024-02-28 Yijing Wu , SaiKrishna Rallabandi , Ravisutha Srinivasamurthy , Parag Pravin Dakle , Alolika Gon , Preethi Raghavan

As LLMs have become increasingly popular, they have been used in almost every field. But as the application for LLMs expands from generic fields to narrow, focused science domains, there exists an ever-increasing gap in ways to evaluate…

Computation and Language · Computer Science 2023-10-18 Anurag Acharya , Sai Munikoti , Aaron Hellinger , Sara Smith , Sridevi Wagle , Sameera Horawalavithana

Large Language Models tend to struggle when dealing with specialized domains. While all aspects of evaluation hold importance, factuality is the most critical one. Similarly, reliable fact-checking tools and data sources are essential for…

Computation and Language · Computer Science 2025-09-03 Anum Afzal , Juraj Vladika , Florian Matthes

In this thesis, we investigated the relevance, faithfulness, and succinctness aspects of Long Form Question Answering (LFQA). LFQA aims to generate an in-depth, paragraph-length answer for a given question, to help bridge the gap between…

Computation and Language · Computer Science 2022-11-16 Dan Su

Automated teaching assistants and chatbots have significant potential to reduce the workload of human instructors, especially for logistics-related question answering, which is important to students yet repetitive for instructors. However,…

Computers and Society · Computer Science 2024-07-24 Nigel Fernandez , Alexander Scarlatos , Andrew Lan

Open-ended question answering (QA) evaluates a model's ability to perform contextualized reasoning beyond factual recall. This challenge is especially acute in practice-based domains, where knowledge is procedural and grounded in…

Computation and Language · Computer Science 2026-01-29 Si Chen , Le Huy Khiem , Annalisa Szymanski , Ronald Metoyer , Ting Hua , Nitesh V. Chawla

Subjectivity is the expression of internal opinions or beliefs which cannot be objectively observed or verified, and has been shown to be important for sentiment analysis and word-sense disambiguation. Furthermore, subjectivity is an…

Computation and Language · Computer Science 2020-10-07 Johannes Bjerva , Nikita Bhutani , Behzad Golshan , Wang-Chiew Tan , Isabelle Augenstein

Language models are known to hallucinate incorrect information, and it is unclear if they are sufficiently accurate and reliable for use in scientific research. We developed a rigorous human-AI comparison methodology to evaluate language…

To bridge the gap between the capabilities of the state-of-the-art in factoid question answering (QA) and what users ask, we need large datasets of real user questions that capture the various question phenomena users are interested in, and…

Computation and Language · Computer Science 2019-04-11 Abdalghani Abujabal , Rishiraj Saha Roy , Mohamed Yahya , Gerhard Weikum

With social media becoming increasingly pop-ular on which lots of news and real-time eventsare reported, developing automated questionanswering systems is critical to the effective-ness of many applications that rely on real-time knowledge.…

Computation and Language · Computer Science 2019-07-16 Wenhan Xiong , Jiawei Wu , Hong Wang , Vivek Kulkarni , Mo Yu , Shiyu Chang , Xiaoxiao Guo , William Yang Wang

Generalization and robustness to input variation are core desiderata of machine learning research. Language varies along several axes, most importantly, language instance (e.g. French) and domain (e.g. news). While adapting NLP models to…

Computation and Language · Computer Science 2024-07-02 Leon Engländer , Hannah Sterz , Clifton Poth , Jonas Pfeiffer , Ilia Kuznetsov , Iryna Gurevych

As language models (LMs) evolve from chat assistants to long-horizon agents capable of multi-step reasoning and tool use, existing benchmarks remain largely confined to structured or exam-style tasks that fall short of real-world…

We study a new problem setting of question answering (QA), referred to as DocTabQA. Within this setting, given a long document, the goal is to respond to questions by organizing the answers into structured tables derived directly from the…

Computation and Language · Computer Science 2024-08-22 Haochen Wang , Kai Hu , Haoyu Dong , Liangcai Gao

Large-scale language models like ChatGPT and GPT-4 have gained attention for their impressive conversational and generative capabilities. However, the creation of supervised paired question-answering data for instruction tuning presents…

Computation and Language · Computer Science 2023-05-23 Xuanyu Zhang , Qing Yang

Natural Question Answering (QA) datasets play a crucial role in evaluating the capabilities of large language models (LLMs), ensuring their effectiveness in real-world applications. Despite the numerous QA datasets that have been developed…

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