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Selecting a college major is a difficult decision for many incoming freshmen. Traditional academic advising is often hindered by long wait times, intimidating environments, and limited personalization. AI Chatbots present an opportunity to…
While personalized recommendations are often desired by users, it can be difficult in practice to distinguish cases of bias from cases of personalization: we find that models generate racially stereotypical recommendations regardless of…
Algorithmic hiring has become increasingly necessary in some sectors as it promises to deal with hundreds or even thousands of applicants. At the heart of these systems are algorithms designed to retrieve and rank candidate profiles, which…
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…
Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…
ChatGPT is a chatbot that can answer text prompts fairly accurately, even performing very well on postgraduate-level questions. Many educators have found that their take-home or remote tests and exams are vulnerable to ChatGPT-based…
Generative AI systems such as ChatGPT have a disruptive effect on learning and assessment. Computer science requires practice to develop skills in problem solving and programming that are traditionally developed using assignments.…
Social bias in language - towards genders, ethnicities, ages, and other social groups - poses a problem with ethical impact for many NLP applications. Recent research has shown that machine learning models trained on respective data may not…
In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…
Chat-based large language models have the opportunity to empower individuals lacking high-quality healthcare access to receive personalized information across a variety of topics. However, users may ask underspecified questions that require…
This study evaluates the effectiveness of ChatGPT, an advanced AI model for natural language processing, in identifying targeting and inappropriate language in online comments. With the increasing challenge of moderating vast volumes of…
ChatGPT, a software seeking to simulate human conversational abilities, is attracting increasing attention. It is sometimes portrayed as a groundbreaking productivity aid, including for creative work. In this paper, we run an experiment to…
In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…
The way users acquire information is undergoing a paradigm shift with the advent of ChatGPT. Unlike conventional search engines, ChatGPT retrieves knowledge from the model itself and generates answers for users. ChatGPT's impressive…
Large Language Models (LLMs) such as ChatGPT have become increasingly integrated into critical activities of daily life, raising concerns about equitable access and utilization across diverse demographics. This study investigates the usage…
The use of large language models like ChatGPT in code review offers promising efficiency gains but also raises concerns about correctness and safety. Existing evaluation methods for code review generation either rely on automatic…
LGBTQ+ community face disproportionate mental health challenges, including higher rates of depression, anxiety, and suicidal ideation. Research has shown that LGBTQ+ people have been using large language model-based chatbots, such as…
As generative AI tools are increasingly used to portray people in professional roles, understanding their racial and gender representational biases is critical. We audit over 1.5 million occupational personas generated by four major large…
Large language models have been demonstrated to be valuable in different fields. ChatGPT, developed by OpenAI, has been trained using massive amounts of data and simulates human conversation by comprehending context and generating…
Predictive algorithms have a powerful potential to offer benefits in areas as varied as medicine or education. However, these algorithms and the data they use are built by humans, consequently, they can inherit the bias and prejudices…