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Black-box nature of Artificial Intelligence (AI) models do not allow users to comprehend and sometimes trust the output created by such model. In AI applications, where not only the results but also the decision paths to the results are…

Artificial Intelligence · Computer Science 2024-10-28 Ibrahim Kok , Feyza Yildirim Okay , Ozgecan Muyanli , Suat Ozdemir

More recently, Explainable Artificial Intelligence (XAI) research has shifted to focus on a more pragmatic or naturalistic account of understanding, that is, whether the stakeholders understand the explanation. This point is especially…

Human-Computer Interaction · Computer Science 2021-08-05 Janet Hui-wen Hsiao , Hilary Hei Ting Ngai , Luyu Qiu , Yi Yang , Caleb Chen Cao

As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…

Artificial Intelligence · Computer Science 2025-10-15 Aline Mangold , Juliane Zietz , Susanne Weinhold , Sebastian Pannasch

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

Large Language Models (LLMs) have played a pivotal role in advancing Artificial Intelligence (AI). However, despite their achievements, LLMs often struggle to explain their decision-making processes, making them a 'black box' and presenting…

Computation and Language · Computer Science 2025-06-30 Avash Palikhe , Zhenyu Yu , Zichong Wang , Wenbin Zhang

Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental…

Human-Computer Interaction · Computer Science 2026-05-05 Abu Noman Md Sakib , Protik Dey , Zijie Zhang , Taslima Akter

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

The demand for Explainable AI (XAI) has triggered an explosion of methods, producing a landscape so fragmented that we now rely on surveys of surveys. Yet, fundamental challenges persist: conflicting metrics, failed sanity checks, and…

Machine Learning · Computer Science 2026-03-31 Amir-Hossein Karimi

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these…

Artificial Intelligence · Computer Science 2021-02-17 Markus Langer , Daniel Oster , Timo Speith , Holger Hermanns , Lena Kästner , Eva Schmidt , Andreas Sesing , Kevin Baum

As machine learning (ML) systems take a more prominent and central role in contributing to life-impacting decisions, ensuring their trustworthiness and accountability is of utmost importance. Explanations sit at the core of these desirable…

Machine Learning · Computer Science 2021-06-16 Sahil Verma , Aditya Lahiri , John P. Dickerson , Su-In Lee

Explainable AI has become a common term in the literature, scrutinized by computer scientists and statisticians and highlighted by psychological or philosophical researchers. One major effort many researchers tackle is constructing general…

Artificial Intelligence · Computer Science 2025-09-12 Carina Newen , Daniel Bodemer , Sonja Glantz , Emmanuel Müller , Magdalena Wischnewski , Lenka Schnaubert

The adoption of intelligent systems creates opportunities as well as challenges for medical work. On the positive side, intelligent systems have the potential to compute complex data from patients and generate automated diagnosis…

Human-Computer Interaction · Computer Science 2019-02-19 Yao Xie , Ge Gao , Xiang 'Anthony' Chen

The field of artificial intelligence (AI) is rapidly influencing health and healthcare, but bias and poor performance persists for populations who face widespread structural oppression. Previous work has clearly outlined the need for more…

While the increased integration of AI technologies into interactive systems enables them to solve an increasing number of tasks, the black-box problem of AI models continues to spread throughout the interactive system as a whole.…

Human-Computer Interaction · Computer Science 2025-12-01 Sebe Vanbrabant , Gustavo Rovelo Ruiz , Davy Vanacken

While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…

Artificial Intelligence · Computer Science 2023-08-08 Vivian Lai , Yiming Zhang , Chacha Chen , Q. Vera Liao , Chenhao Tan

The evolving landscape of explainable artificial intelligence (XAI) aims to improve the interpretability of intricate machine learning (ML) models, yet faces challenges in formalisation and empirical validation, being an inherently…

The increasing integration of Artificial Intelligence (AI) into everyday life makes it essential to explain AI-based decision-making in a way that is understandable to all users, including those with disabilities. Accessible explanations…

Human-Computer Interaction · Computer Science 2025-12-18 Chukwunonso Henry Nwokoye , Maria J. P. Peixoto , Akriti Pandey , Lauren Pardy , Mahadeo Sukhai , Peter R. Lewis

A cautious interpretation of AI regulations and policy in the EU and the USA place explainability as a central deliverable of compliant AI systems. However, from a technical perspective, explainable AI (XAI) remains an elusive and complex…

Computers and Society · Computer Science 2024-06-14 Neo Christopher Chung , Hongkyou Chung , Hearim Lee , Lennart Brocki , Hongbeom Chung , George Dyer

Explainable Artificial Intelligence (XAI) has become an increasingly important area of research, particularly as machine learning models are deployed in high-stakes domains. Among various XAI approaches, SHAP (SHapley Additive exPlanations)…

Artificial Intelligence · Computer Science 2026-04-15 Latifa Dwiyanti , Sergio Ryan Wibisono , Hidetaka Nambo

Nowadays, large-scale foundation models are being increasingly integrated into numerous safety-critical applications, including human-autonomy teaming (HAT) within transportation, medical, and defence domains. Consequently, the inherent…

Artificial Intelligence · Computer Science 2024-05-07 Xiangqi Kong , Yang Xing , Antonios Tsourdos , Ziyue Wang , Weisi Guo , Adolfo Perrusquia , Andreas Wikander