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Artificial Intelligence has demonstrated its significance in software engineering through notable improvements in productivity, accuracy, collaboration, and learning outcomes. This study examines the impact of generative AI tools,…

Software Engineering · Computer Science 2024-02-23 Muhammad Waseem , Teerath Das , Aakash Ahmad , Peng Liang , Mahdi Fehmideh , Tommi Mikkonen

The growing popularity of generative artificial intelligence (AI) chatbots such as ChatGPT is having transformative effects on social media. As the prevalence of AI-generated content grows, concerns have been raised regarding privacy and…

Human-Computer Interaction · Computer Science 2024-01-10 Dhruv Ramu , Rishab Jain , Aditya Jain

Generative Artificial Intelligence (AI) tools such as ChatGPT, Copilot, or Gemini have a crucial impact on academic research and teaching. Empirical data on how students perceive the increasing influence of AI, which different types of…

Computers and Society · Computer Science 2025-03-11 Dennis Krämer , Anja Bosold , Martin Minarik , Cleo Schyvinck , Andre Hajek

Digital deliberation has expanded democratic participation, yet challenges remain. This includes processing information at scale, moderating discussions, fact-checking, or attracting people to participate. Recent advances in artificial…

Computers and Society · Computer Science 2025-09-29 Andreas Jungherr , Adrian Rauchfleisch

Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…

Human-Computer Interaction · Computer Science 2023-12-19 Yuyang Deng , Ni Zhao , Xin Huang

With the introduction of ChatGPT, OpenAI made large language models (LLM) accessible to users with limited IT expertise. However, users with no background in natural language processing (NLP) might lack a proper understanding of LLMs. Thus…

Computation and Language · Computer Science 2024-05-14 Stefanie Urchs , Veronika Thurner , Matthias Aßenmacher , Christian Heumann , Stephanie Thiemichen

While digital divide studies primarily focused on access to information and communications technology (ICT) in the past, its influence on other associated dimensions such as privacy is becoming critical with a far-reaching impact on the…

Computers and Society · Computer Science 2021-10-07 Hamoud Alhazmi , Ahmed Imran , Mohammad Abu Alsheikh

As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…

LLM-driven chatbots like ChatGPT have created large volumes of conversational data, but little is known about how user privacy expectations are evolving with this technology. We conduct a survey experiment with 300 US ChatGPT users to…

This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes.…

Human-Computer Interaction · Computer Science 2025-07-09 Tim Gorichanaz

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

Computers and Society · Computer Science 2023-06-14 Yanchen Wang , Lisa Singh

This study investigated how perceived workload, satisfaction, performance expectancy, and risk-benefit perception influenced users' trust in Chat Generative Pre-Trained Transformer (ChatGPT). We aimed to understand the nuances of user…

Computers and Society · Computer Science 2023-11-13 Hamid Shamszare , Avishek Choudhury

Large Language Models (LLMs) such as ChatGPT have become increasingly integrated into critical activities of daily life, raising concerns about equitable access and utilization across diverse demographics. This study investigates the usage…

Computers and Society · Computer Science 2023-10-11 Fiona Draxler , Daniel Buschek , Mikke Tavast , Perttu Hämäläinen , Albrecht Schmidt , Juhi Kulshrestha , Robin Welsch

Objective: Assess the feasibility of using ChatGPT or a similar AI-based chatbot for patient-provider communication. Participants: A US representative sample of 430 study participants aged 18 and above. 53.2% of respondents analyzed were…

Human-Computer Interaction · Computer Science 2023-01-25 Oded Nov , Nina Singh , Devin Mann

Higher education scholars are interested in an artificial intelligence (AI) technology called ChatGPT, which was developed by OpenAI. Whether ChatGPT can improve learning is still a topic of debate among experts. This concise overview of…

Computers and Society · Computer Science 2024-03-29 Joshua Ebere Chukwuere

Contribution: The combination of ChatGPT with traditional learning resources is very effective in computer science education. High-performing students are the ones who are using ChatGPT the most. So, a new digital trench could be rising…

Computers and Society · Computer Science 2024-07-18 Daniel López-Fernández , Ricardo Vergaz

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated…

Artificial Intelligence · Computer Science 2024-05-10 Maria T. Baldassarre , Danilo Caivano , Berenice Fernandez Nieto , Domenico Gigante , Azzurra Ragone

This study investigates how undergraduate students engage with ChatGPT in self-directed learning contexts. Analyzing naturalistic interaction logs, we identify five dominant use categories of ChatGPT: information seeking, content…

Human-Computer Interaction · Computer Science 2026-01-21 Tawfiq Ammari , Meilun Chen , S M Mehedi Zaman , Kiran Garimella

General purpose AI, such as ChatGPT, seems to have lowered the barriers for the public to use AI and harness its power. However, the governance and development of AI still remain in the hands of a few, and the pace of development is…

Computers and Society · Computer Science 2024-09-11 Jimin Mun , Liwei Jiang , Jenny Liang , Inyoung Cheong , Nicole DeCario , Yejin Choi , Tadayoshi Kohno , Maarten Sap