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Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…

Information Retrieval · Computer Science 2022-11-08 Noemi Mauro , Zhongli Filippo Hu , Liliana Ardissono

Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

Recommender systems have been widely applied to assist user's decision making by providing a list of personalized item recommendations. Context-aware recommender systems (CARS) additionally take context information into considering in the…

Information Retrieval · Computer Science 2017-10-25 Yong Zheng

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Recommender systems influence many of our interactions in the digital world -- impacting how we shop for clothes, sorting what we see when browsing YouTube or TikTok, and determining which restaurants and hotels we are shown when using…

Information Retrieval · Computer Science 2023-08-31 Sahil Verma , Chirag Shah , John P. Dickerson , Anurag Beniwal , Narayanan Sadagopan , Arjun Seshadri

Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user's trust in a…

Information Retrieval · Computer Science 2024-10-01 Thi Ngoc Trang Tran , Seda Polat Erdeniz , Alexander Felfernig , Sebastian Lubos , Merfat El-Mansi , Viet-Man Le

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Computation and Language · Computer Science 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

In recommender systems, the presentation of explanations plays a crucial role in supporting users' decision-making processes. Although numerous existing studies have focused on the effects (transparency or persuasiveness) of explanation…

Human-Computer Interaction · Computer Science 2025-03-03 Ayano Okoso , Keisuke Otaki , Satoshi Koide , Yukino Baba

The essence of sequential recommender systems (RecSys) lies in understanding how users make decisions. Most existing approaches frame the task as sequential prediction based on users' historical purchase records. While effective in…

Information Retrieval · Computer Science 2024-09-11 Xiaoyu Liu , Jiaxin Yuan , Yuhang Zhou , Jingling Li , Furong Huang , Wei Ai

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Recommender systems have become crucial in information filtering nowadays. Existing recommender systems extract user preferences based on the correlation in data, such as behavioral correlation in collaborative filtering, feature-feature,…

Information Retrieval · Computer Science 2023-12-18 Chen Gao , Yu Zheng , Wenjie Wang , Fuli Feng , Xiangnan He , Yong Li

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

The number of Internet users had grown rapidly enticing companies and cooperations to make full use of recommendation infrastructures. Consequently, online advertisement companies emerged to aid us in the presence of numerous items and…

Information Retrieval · Computer Science 2018-11-30 S. M. Mahdi Seyednezhad , Kailey Nobuko Cozart , John Anthony Bowllan , Anthony O. Smith

Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…

Artificial Intelligence · Computer Science 2025-03-12 Guanrong Li , Haolin Yang , Xinyu Liu , Zhen Wu , Xinyu Dai

Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

Collaborative filtering systems heavily depend on user feedback expressed in product ratings to select and rank items to recommend. In this study we explore how users value different collaborative explanation styles following the user-based…

Information Retrieval · Computer Science 2018-09-07 Ludovik Coba , Markus Zanker , Laurens Rook , Panagiotis Symeonidis

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li
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