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Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov

Recommender systems have become a ubiquitous part of modern web applications. They help users discover new and relevant items. Today's users, through years of interaction with these systems have developed an inherent understanding of how…

Information Retrieval · Computer Science 2021-09-03 Muheeb Faizan Ghori , Arman Dehpanah , Jonathan Gemmell , Hamed Qahri-Saremi , Bamshad Mobasher

Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Session-based recommendation is a problem setting where the task of a recommender system is to make suitable item suggestions based only on a few observed user interactions in an ongoing session. The lack of long-term preference information…

Information Retrieval · Computer Science 2020-08-18 Andres Ferraro , Dietmar Jannach , Xavier Serra

Recommender systems are important and powerful tools for various personalized services. Traditionally, these systems use data mining and machine learning techniques to make recommendations based on correlations found in the data. However,…

Information Retrieval · Computer Science 2023-01-11 Shuyuan Xu , Jianchao Ji , Yunqi Li , Yingqiang Ge , Juntao Tan , Yongfeng Zhang

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…

Information Retrieval · Computer Science 2018-02-26 Massimo Quadrana , Paolo Cremonesi , Dietmar Jannach

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

Counterfactual explanations interpret the recommendation mechanism via exploring how minimal alterations on items or users affect the recommendation decisions. Existing counterfactual explainable approaches face huge search space and their…

Information Retrieval · Computer Science 2022-07-15 Xiangmeng Wang , Qian Li , Dianer Yu , Guandong Xu

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Recommender systems engage user profiles and appropriate filtering techniques to assist users in finding more relevant information over the large volume of information. User profiles play an important role in the success of recommendation…

Information Retrieval · Computer Science 2011-09-02 Bahram Amini , Roliana Ibrahim , Mohd Shahizan Othman

In this work, we introduce the notion of Context-Based Prediction Models. A Context-Based Prediction Model determines the probability of a user's action (such as a click or a conversion) solely by relying on user and contextual features,…

Information Retrieval · Computer Science 2023-08-03 Jan Hartman , Assaf Klein , Davorin Kopič , Natalia Silberstein

Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the…

Information Retrieval · Computer Science 2022-02-15 Xu Chen , Yongfeng Zhang , Ji-Rong Wen

Explanations in a recommender system assist users in making informed decisions among a set of recommended items. Great research attention has been devoted to generating natural language explanations to depict how the recommendations are…

Information Retrieval · Computer Science 2022-02-22 Peng Wang , Renqin Cai , Hongning Wang

Serendipity has been associated with numerous benefits in the context of recommender systems, e.g., increased user satisfaction and consumption of long-tail items. Despite this, serendipity in the context of recommender systems has thus far…

Human-Computer Interaction · Computer Science 2025-05-26 Brett Binst , Lien Michiels , Annelien Smets

Session-based Recommendation (SR) systems have recently achieved considerable success, yet their complex, "black box" nature often obscures why certain recommendations are made. Existing explanation methods struggle to pinpoint truly…

Social and Information Networks · Computer Science 2025-12-02 Han Zhou , Hui Fang , Zhu Sun , Wentao Hu

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Path-based explanations provide intrinsic insights into graph-based recommendation models. However, most previous work has focused on explaining an individual recommendation of an item to a user. In this paper, we propose summary…

Artificial Intelligence · Computer Science 2024-12-10 Danae Pla Karidi , Evaggelia Pitoura

State-of-the-art recommender systems have the ability to generate high-quality recommendations, but usually cannot provide intuitive explanations to humans due to the usage of black-box prediction models. The lack of transparency has…

Information Retrieval · Computer Science 2021-02-24 Shuyuan Xu , Yunqi Li , Shuchang Liu , Zuohui Fu , Xu Chen , Yongfeng Zhang

In today's data-rich environment, recommender systems play a crucial role in decision support systems. They provide to users personalized recommendations and explanations about these recommendations. Embedding-based models, despite their…

Information Retrieval · Computer Science 2024-01-10 Ngoc Luyen Le , Marie-Hélène Abel , Philippe Gouspillou