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Text-based online counselling scales across geographical and stigma barriers, yet faces practitioner shortages, lacks non-verbal cues and suffers inconsistent quality assurance. Whilst artificial intelligence offers promising solutions, its…
This paper investigates the application of artificial intelligence (AI) in early-stage recruitment interviews in order to reduce inherent bias, specifically sentiment bias. Traditional interviewers are often subject to several biases,…
The growing adoption of artificial intelligence (AI) technologies has heightened interest in the labor market value of AI related skills, yet causal evidence on their role in hiring decisions remains scarce. This study examines whether AI…
In a recruitment industry, selecting a best CV from a particular job post within a pile of thousand CV's is quite challenging. Finding a perfect candidate for an organization who can be fit to work within organizational culture is a…
Recent advancements in artificial intelligence (AI) systems, including large language models like ChatGPT, offer promise and peril for scholarly peer review. On the one hand, AI can enhance efficiency by addressing issues like long…
Recent years have seen rapid growth in the market for HR technology and AI-driven HR solutions in particular. This popularity has also resulted in increased attention to the negative aspects of using AI to support hiring practices, such as…
Helping people identify and pursue personally meaningful career goals at scale remains a key challenge in applied psychology. Career coaching can improve goal quality and attainment, but its cost and limited availability restrict access.…
The recruitment process significantly impacts an organization's performance, productivity, and culture. Traditionally, human resource experts and industrial-organizational psychologists have developed systematic hiring methods, including…
When generative AI (genAI) systems are used in high-stakes decision-making, its recommended role is to aid, rather than replace, human decision-making. However, there is little empirical exploration of how professionals making high-stakes…
Artificial intelligence (AI) has the potential to revolutionize the drug discovery process, offering improved efficiency, accuracy, and speed. However, the successful application of AI is dependent on the availability of high-quality data,…
As artificial intelligence (AI) tools become widely adopted, large language models (LLMs) are increasingly involved on both sides of decision-making processes, ranging from hiring to content moderation. This dual adoption raises a critical…
Artificial intelligence (AI) has emerged as a ubiquitous concept in numerous domains, including the legal system. AI has the potential to revolutionize the functioning of the judiciary and the dispensation of justice. Incorporating AI into…
In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…
The increasing use of generative AI for resume screening is predicated on the assumption that it offers an unbiased alternative to biased human decision-making. However, this belief fails to address a critical question: are these AI systems…
Peer review remains the central quality-control mechanism of science, yet its ability to fulfill this role is increasingly strained. Empirical studies document serious shortcomings: long publication delays, escalating reviewer burden…
Artificial Intelligence (AI) has demonstrated remarkable capabilities in domains such as recruitment, finance, healthcare, and the judiciary. However, biases in AI systems raise ethical and societal concerns, emphasizing the need for…
Currently, there is a surge of interest in fair Artificial Intelligence (AI) and Machine Learning (ML) research which aims to mitigate discriminatory bias in AI algorithms, e.g. along lines of gender, age, and race. While most research in…
In recent years, the utilization of Artificial Intelligence (AI) in the contact center industry is on the rise. One area where AI can have a significant impact is in the coaching of contact center agents. By analyzing call transcripts using…
Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…
Artificial Intelligence (AI) in recent years has shown an unprecedentedly impressive development, tending to play a catalytic role in all aspects of life. The interest of the academic community, but also of governments, is huge in the…