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Large-language models (LLMs) hold significant promise in improving human-robot interaction, offering advanced conversational skills and versatility in managing diverse, open-ended user requests in various tasks and domains. Despite the…

Robotics · Computer Science 2024-01-09 Callie Y. Kim , Christine P. Lee , Bilge Mutlu

Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform…

Driven by the rapid advancement of Large Language Models (LLMs), particularly Audio-LLMs and Omni-models, spoken dialogue systems have evolved significantly, progressively narrowing the gap between human-machine and human-human…

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Previous approaches to persona simulation large language models (LLMs) have typically relied on learning basic biographical information, or using limited role-play dialogue datasets to capture a character's responses. However, a holistic…

Computation and Language · Computer Science 2025-07-25 Zixiao Wang , Duzhen Zhang , Ishita Agrawal , Shen Gao , Le Song , Xiuying Chen

Machines driven by large language models (LLMs) have the potential to augment humans across various tasks, a development with profound implications for business settings where effective communication, collaboration, and stakeholder trust…

Human-Computer Interaction · Computer Science 2025-07-28 Paweł Niszczota , Tomasz Grzegorczyk , Alexander Pastukhov

Mental health has increasingly become a global issue that reveals the limitations of traditional conversational psychotherapy, constrained by location, time, expense, and privacy concerns. In response to these challenges, we introduce…

Computation and Language · Computer Science 2024-12-05 XiuYu Zhang , Zening Luo

Simulating high quality user behavior data has always been a fundamental problem in human-centered applications, where the major difficulty originates from the intricate mechanism of human decision process. Recently, substantial evidences…

Information Retrieval · Computer Science 2024-02-16 Lei Wang , Jingsen Zhang , Hao Yang , Zhiyuan Chen , Jiakai Tang , Zeyu Zhang , Xu Chen , Yankai Lin , Ruihua Song , Wayne Xin Zhao , Jun Xu , Zhicheng Dou , Jun Wang , Ji-Rong Wen

Large language models (LLMs) have facilitated significant strides in generating conversational agents, enabling seamless, contextually relevant dialogues across diverse topics. However, the existing LLM-driven conversational agents have…

Human-Computer Interaction · Computer Science 2024-02-26 Juhye Ha , Hyeon Jeon , DaEun Han , Jinwook Seo , Changhoon Oh

Since the COVID-19 pandemic, educational institutions have embarked on digital transformation projects. The success of these projects depends on integrating new technologies and understanding the needs of digitally literate students. The…

Artificial Intelligence · Computer Science 2024-02-15 Rita Stampfl , Igor Ivkić , Barbara Geyer

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

In social impact optimization, AI decision systems often rely on solvers that optimize well-calibrated mathematical objectives. However, these solvers cannot directly accommodate evolving human preferences, typically expressed in natural…

Artificial Intelligence · Computer Science 2025-09-23 Guojun Xiong , Milind Tambe

Large Language Models (LLMs) often struggle with tasks requiring mathematical reasoning, particularly multiple-choice questions (MCQs). To address this issue, we developed LLaMa-SciQ, an educational chatbot designed to assist college…

Artificial Intelligence · Computer Science 2024-09-26 Marc-Antoine Allard , Matin Ansaripour , Maria Yuffa , Paul Teiletche

This article explores the dynamic influence of computational entities based on multi-agent systems theory (SMA) combined with large language models (LLM), which are characterized by their ability to simulate complex human interactions, as a…

Artificial Intelligence · Computer Science 2024-03-18 Carlos Jose Xavier Cruz

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

Since 2022, versions of generative AI chatbots such as ChatGPT and Claude have been trained using a specialized technique called Reinforcement Learning from Human Feedback (RLHF) to fine-tune language model output using feedback from human…

Computers and Society · Computer Science 2025-05-15 Shannon Lodoen , Alexi Orchard

Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…

Human-Computer Interaction · Computer Science 2025-03-21 Loukas Triantafyllopoulos , Dimitris Kalles

The new polymath Large Language Models (LLMs) can speed-up greatly scientific reviews, possibly using more unbiased quantitative metrics, facilitating cross-disciplinary connections, and identifying emerging trends and research gaps by…

Computation and Language · Computer Science 2023-12-08 Chenxi Wu , Alan John Varghese , Vivek Oommen , George Em Karniadakis

This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current…

Computation and Language · Computer Science 2023-09-21 Xinyu Zhou , Delong Chen , Yudong Chen